9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5011-5020 out of 6255
JM
Jessica M
03/22/22
"Review of Nextiva"
What do you like best about Nextiva? I can easily utilize it via my cell phone What do you dislike about Nextiva?
AU
Anonymous User
03/21/22
"Surgery Coordinator"
What do you like best about Nextiva? having an app to use in case our phones go down, being able to download the app, being able to use a headset with the phone, able to use our own phone with the application
KF
Katie F
03/21/22
"Very helpful for offices with multiple locations"
What do you like best about Nextiva? I love that I can use my cell phone in order to call my patients without giving them my personal number. I go to a lot of satellite locations where I do not have access to our main phone line. This enables me to be able to communicate with my patients all days of the week rather than just Tues/Thurs when I am at our main office.
J
Julian
03/20/22
They fixed my problems
Date of experience: March 21, 2022
JW
Joe'l Williams
03/20/22
Nextiva has made my work life stress less
Nextiva has made my work life so stressless! It has been a lifesaver with all the offices and employees. They go above and beyond to help you anytime you call or chat with them. I've always left the conversation completely satisfied! Great company and customer support!
AU
Anonymous User
03/17/22
"The app is very easy to use and user friendly."
What do you like best about Nextiva? The calls come through as usual and we are able to continue patient care. We are able to check voice mails. What do you dislike about Nextiva?
SB
Stefani B
03/17/22
"Nextiva review"
What do you like best about Nextiva? I can sign in and receive work calls from home of the office has to close for weather What do you dislike about Nextiva?
AU
Anonymous User
03/17/22
"Once logged in easy to use"
What do you like best about Nextiva? Easy to learn how to use and tailored to match my phone at the company extension included. What do you dislike about Nextiva?
AU
Anonymous User
03/17/22
"MY PHONE DROPS CALLS ALL THE TIME"
What do you like best about Nextiva? WHEN IT WORKS IT WORKS WELL, ITS EASY TO TRANSFER CALLS What do you dislike about Nextiva?
TH
Tiffany H
03/17/22
"Nextiva has not made it easier for our communication, there are too many errors with in the system."
What do you like best about Nextiva? Nextiva provides us with phones to use to communicate with our patients. What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].