9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4981-4990 out of 6255
AU
Anonymous User
04/27/22
"A good tool for businesses"
What do you like best about Nextiva? I like that it is easy to call via app or via desktop What do you dislike about Nextiva?
AU
Anonymous User
04/27/22
"Great service!"
What do you like best about Nextiva? This is such a great platform to utilize for any business! Not only is it fast and efficient, but all of my contacts are on call with the press of a button. I can view missed calls, voicemails, or make outbounds. The sound is crystal clear and it makes my work so much easier!
AS
Amanda S
04/27/22
"It's Great!"
What do you like best about Nextiva? It is helpful for communication in office What do you dislike about Nextiva?
MF
Makenna F
04/27/22
"Great service!"
What do you like best about Nextiva? I love how reliable it is, and how great the service is! What do you dislike about Nextiva?
AU
Anonymous User
04/27/22
"easy to use"
What do you like best about Nextiva? very simplistic, good information regarding calls What do you dislike about Nextiva?
AU
Anonymous User
04/22/22
"Love the Data Analytics"
What do you like best about Nextiva? Knowing more about volume, length and utilization of our call center. Responsiveness of our account manager. What do you dislike about Nextiva?
AU
Anonymous User
04/22/22
"Great service from great people"
What do you like best about Nextiva? Fast service, latest technology, and great technical support What do you dislike about Nextiva?
AU
Anonymous User
04/22/22
"Reliable Service"
What do you like best about Nextiva? Everyone we worked with was friendly and helpful. Service has been reliable and easy to use. What do you dislike about Nextiva?
AU
Anonymous User
04/21/22
"Nextiva"
What do you like best about Nextiva? Customer Service is quick. App is very user friendly What do you dislike about Nextiva?
MA
Megan A
04/19/22
"I have referred to a colleague before."
What do you like best about Nextiva? Calls are clear and do not have static. I have not had a single dropped call in over 7 years of being a Nextiva customer. The prices for services are competitive and fair based on the amount of satisfaction I have received.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].