9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4961-4970 out of 6255
AT
Adam T
05/14/22
"Fantastic Client experience from sales proposal to onboarding to usage and support."
What do you like best about Nextiva? Nextiva is upfront about their pricing and features. They will work with you on your needs. There has not been any supprise billing as I have had from other VOIP service providers. Their Technical support team is responsive and timely.
AU
Anonymous User
05/13/22
"Great sales experience"
What do you like best about Nextiva? Sales experience and great customer service with representatives who have gone above and beyond to make sure my company gets taken care of.
MS
Michelle S
05/11/22
"customer support was amazing"
What do you like best about Nextiva? Natalila was extremely helpful and very patient when figuring out how to set up our phone system to get it to work. We will use this for our customers so they can reach which dept/ext they need without being put on hold for a length of time.
AU
Anonymous User
05/03/22
"Head for the hills Harry"
What do you like best about Nextiva? The technical support always got on the What do you dislike about Nextiva?
AU
Anonymous User
05/02/22
"Works great"
What do you like best about Nextiva? I can manage my team from anywhere. I can do it from my desk or on top of a mountain if I need to. What do you dislike about Nextiva?
AU
Anonymous User
04/28/22
"Love Nextiva! 5 Stars"
What do you like best about Nextiva? I like the user interface and the compatibility between numbers I am copying and pasting. Typical phone typing is tedious. I also love that it can connect to my cell phone for after-hours calls.
AU
Anonymous User
04/28/22
"I've had only good experiences with Nextiva."
What do you like best about Nextiva? How fast it works. It is very easy to use. What do you dislike about Nextiva?
AU
Anonymous User
04/28/22
"5 Stars for Nextiva"
What do you like best about Nextiva? very easy to communicate via this platform. What do you dislike about Nextiva?
NV
Nicholas V
04/28/22
"Nextiva G2 Review - Nick Vondra"
What do you like best about Nextiva? Call from my desktop availability; this functionality has brought elusiveness to my day to day. What do you dislike about Nextiva?
AB
Andrew B
04/28/22
"Andrew Bruck review"
What do you like best about Nextiva? It is very easy to learn and consistent. What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].