9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4941-4950 out of 6255
PM
Patrick M
05/24/22
"Simple to use and friendly/efficient support"
What do you like best about Nextiva? The service is simple to set up, manage, and support. The portal makes everything so simple. The cost for the service is very fair and fast before the other market competitors I've researched.
AU
Anonymous User
05/24/22
"Thanks for all your support assistance!"
What do you like best about Nextiva? There are great online resources the admin portal is user friendly and if you need help support representatives are always very helpful and knowledgeable when assisting me.
AU
Anonymous User
05/24/22
"Thanks for all your support assistance!"
What do you like best about Nextiva? There are great online resources the admin portal is user friendly and if you need help support representatives are always very helpful and knowledgeable when assisting me.
HD
Heather D
05/23/22
"Excellent customer service!"
What do you like best about Nextiva? Friendly staff, they are very helpful! They listened and focused on all my needs in a timely manner. They stayed on the phone until all my issues were resolved.
KW
Kim W
05/23/22
"Great customer service"
What do you like best about Nextiva? Chat now customer service and the overall ease of adding new users What do you dislike about Nextiva?
GG
George G
05/23/22
"Great VOIP phones and consistently reliable support."
What do you like best about Nextiva? Nextiva phones are well designed and easy to use. The display is logical and intuitive and requires little training to use.
EM
Eveline M
05/23/22
"Useful easy tool for people that work in the field"
What do you like best about Nextiva? I like that I have more than one phone extension and seem like a larger company than we are. In addition, it is helpful that we can get our phone calls when I am in the field away from the office and reply with text or chat and not seem like a small business.
AY
Andrew Y
05/23/22
"Quality Professional Service"
What do you like best about Nextiva? The thing I enjoy about Nextiva is the user friendly interface, the customer service is always quick, and my questions are always answered. Great communication with their customers!
AU
Anonymous User
05/23/22
"TMS South Houston"
What do you like best about Nextiva? The technical support team availability and help What do you dislike about Nextiva?
AU
Anonymous User
05/23/22
"TMS South Houston"
What do you like best about Nextiva? The technical support team availability and help What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].