9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4931-4940 out of 6255
JV
Jorge Velez
05/25/22
Great for my business
Upon starting my small business I needed a business line. I like the price point of Nextiva compared to all the other competitors. The support team have been great and very responsive. They have helped me setup the integration with my Zoho CRM. Having the ability to have a mobile app on my phone to receive and make calls when I’m out of the office has been key. Allows me to keep my personal life and business life separate. Great features and integration with my Zoho CRM. Price point is ...
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AM
Angela Mercado
05/25/22
Nextiva has been the best provider for…
Nextiva has been the best provider for the lowest price. It allows us the flexibility our office needs with call trees, call forwarding, voicemail to email functions and so much more. We are so pleased and have saved over $400 a month vs. our previous provider who's phone clarity and dependability was inconsistent. I am still 3 months later trying to get my old services cancelled and to receive the final bill.
AU
Anonymous User
05/25/22
"Excellent Service and Features"
What do you like best about Nextiva? Responsive Tech Support, Versatility, low price. What do you dislike about Nextiva?
NP
Natalia P
05/25/22
"Customer Support 10/10!"
What do you like best about Nextiva? Nextiva online customer chat support has been helpful every step of the way as I navigate the new phones for the company I work for.
AU
Anonymous User
05/25/22
"Nextiva Review"
What do you like best about Nextiva? Can return call from call history easily What do you dislike about Nextiva?
AU
Anonymous User
05/24/22
"Thanks Nextiva Advanced Support."
What do you like best about Nextiva? Viktoria with Nextiva Advanced Support was very patient and knowledgeable. What do you dislike about Nextiva?
RM
Randi M
05/24/22
"It has gotten better…"
What do you like best about Nextiva? They have answered quicker and have been more knowledgeable than in the past. What do you dislike about Nextiva?
TH
Tyson H
05/24/22
"Great experience so far"
What do you like best about Nextiva? Website and tools are easy to use. Any questions I have, tech is easily reachable and handels it easily. What do you dislike about Nextiva?
CH
Cindy H
05/24/22
"Very versatile service, but issues take a while to resolve"
What do you like best about Nextiva? Having the versatility that we need for 24-hour on-call What do you dislike about Nextiva?
CH
Cindy H
05/24/22
"Very versatile service, but issues take a while to resolve"
What do you like best about Nextiva? Having the versatility that we need for 24-hour on-call What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].