9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4891-4900 out of 6255
AU
Anonymous User
05/31/22
"Frustrating at first but was able to get the support I needed."
What do you like best about Nextiva? Remote login access was very helpful when it came to troubleshooting. What do you dislike about Nextiva?
DH
David H
05/31/22
"It works"
What do you like best about Nextiva? They have pretty good support. Appreciate having an Enterprise support line. What do you dislike about Nextiva?
AU
Anonymous User
05/31/22
"Not so simple"
What do you like best about Nextiva? phones are nice and they have quality sound for receiving and outgoing calls. What do you dislike about Nextiva?
TM
Tim M
05/31/22
"Great experience with Nextiva"
What do you like best about Nextiva? It is easy to make changes or corrections, via the portal, from anywhere I have access to the internet. Also I have had great response from tech support when I need their assistance with any device registrations or changes.
AZ
Andreina Z
05/31/22
"Helped me solved my issue!"
What do you like best about Nextiva? I like how friendly and actually helpful they are. I have used support a few times already and they are all very helpful and willing to figure out my issue! I like to have the extra help when needed.
DH
David H
05/31/22
"It works"
What do you like best about Nextiva? They have pretty good support. Appreciate having an Enterprise support line. What do you dislike about Nextiva?
FP
Fernanda P
05/31/22
"Am always able to reach customer support quickly and obtain answers and easy solutions"
What do you like best about Nextiva? Quickly getting in contact with a representative and always getting answers to my questions. What do you dislike about Nextiva?
AU
Anonymous User
05/31/22
"Romeo is really a life saver and he helped me a lot"
What do you like best about Nextiva? The Support being provided to me during my call What do you dislike about Nextiva?
T
Tiffany
05/31/22
5 STARS!
Thank you Nextiva for helping our company become more organized with the new phone setup!
AU
Anonymous User
05/31/22
"Very Helpful and understanding"
What do you like best about Nextiva? The man I spoke with was very Kind, Patient and efficient. I was able to set up 2 brand new phones fairly quickly. What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].