9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4821-4830 out of 6255
MN
Manuel N
06/27/22
"Operations support specialist"
What do you like best about Nextiva? Excellent design and very stable, one of the best phone apps I have ever used What do you dislike about Nextiva?
JB
Jeff B
06/27/22
"NEXTIVA reps have always been very helpful."
What do you like best about Nextiva? Good customer service always finding an answer to my issues. What do you dislike about Nextiva?
AU
Anonymous User
06/27/22
"Excellent service and support!"
What do you like best about Nextiva? The system is so easy to use and today when I needed support with an issue, the representative was very helpful! What do you dislike about Nextiva?
DA
David A
06/27/22
"Global Director of Customer Experience"
What do you like best about Nextiva? Amazing account and technical support !! What do you dislike about Nextiva?
SP
Sophie P
06/27/22
"We love Nextiva"
What do you like best about Nextiva? Every time we needed help from Nextiva we were never disappointed. Specifically, Oles K literally solved an issue with our office phones that we have been having for weeks in under an hour. Thank you so much for all of the help
AU
Anonymous User
06/24/22
"NEXTIVA - Oleksandr Kovalchu did an awesome job!"
What do you like best about Nextiva? Oleksandr Kovalchu with Nextiva is quick, friendly and very knowleadgeable. What do you dislike about Nextiva?
CD
Cullen D
06/24/22
"Review for call on 6-24-2022"
What do you like best about Nextiva? He was courteous and helpful. He was very professional and knew his job duties. What do you dislike about Nextiva?
GH
Gayle H
06/24/22
"Great CSR"
What do you like best about Nextiva? Very easy to get assistance-went through the chat. What do you dislike about Nextiva?
AU
Anonymous User
06/24/22
"Helpful Support"
What do you like best about Nextiva? Support, Easy to Use, Call recording feature What do you dislike about Nextiva?
AU
Anonymous User
06/24/22
"Service Setup"
What do you like best about Nextiva? Awesome customer service! Support is accessible, knowledgeable, and very quick to respond. What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].