9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
Add to compare
Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
Are you using Nextiva?
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
Filter results
Sort by :
Showing 4741-4750 out of 6255
AU
Anonymous User
07/22/22
"Great Product, Price and Support"
What do you like best about Nextiva? I love the abundance of features that the Nextiva Solution Offers. I like being able to modify routing myself. What do you dislike about Nextiva?
AU
Anonymous User
07/22/22
"Great pricing and phone system options."
What do you like best about Nextiva? I love all the features available for the price. What do you dislike about Nextiva?
FN
Firth N
07/22/22
"Excellent service, Natalia was very patient, professional and thorough"
What do you like best about Nextiva? Very robust system! Easy to use and great service. What do you dislike about Nextiva?
AU
Anonymous User
07/22/22
"Nextiva was able to offer us everything we needed at a reasonable price."
What do you like best about Nextiva? The option to book a call for assistance What do you dislike about Nextiva?
SW
Shawne W
07/22/22
"Great Customer service to help, step by step!!"
What do you like best about Nextiva? There is flexibility in offering employees the ability to work from the office on their typical desk phones or work remotely from home on the app. When an issues does arise the customer service is available to remote log into your computer and walk you through a fix
SW
Shawne W
07/22/22
"Great Customer service to help, step by step!!"
What do you like best about Nextiva? There is flexibility in offering employees the ability to work from the office on their typical desk phones or work remotely from home on the app. When an issues does arise the customer service is available to remote log into your computer and walk you through a fix
AU
Anonymous User
07/22/22
"Reliability and Dependability"
What do you like best about Nextiva? I think the fact they always have someone on standby to help with any issues or modifications is an amazing thing. For example, I started to receive a bunch of Robocalls to my number. A solution was offered and implemented. A couple of tweaks here and there and everything was working great.
AU
Anonymous User
07/22/22
"Support Assistance"
What do you like best about Nextiva? New to Nextiva but had a positive experience with tech support and customer assistance What do you dislike about Nextiva?
MC
Mark C
07/21/22
"Very Satisfied"
What do you like best about Nextiva? We had the best experience with Oleksii Lishchyns in advanced support. He was so helpful, pleasant and very patient. We will definitely recommend Nextiva to everyone.
PP
Pierce P
07/21/22
"Simple interface, powerful features"
What do you like best about Nextiva? The UI is very intuitive and it's very easy to get to the main core features. A few things I like- 1. Call groups and auto attendants are a breeze to configure.
Free vendor scorecard
Evaluate Nextiva objectively with the call center software scorecard
A weighted call center software vendor scorecard to score Nextiva against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].