9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4721-4730 out of 6255
RB
Randy B
07/26/22
"Just getting started with Nextiva"
What do you like best about Nextiva? Quality of equipment. Customer support has been good so far. What do you dislike about Nextiva?
AU
Anonymous User
07/26/22
"Low costs, and great service!"
What do you like best about Nextiva? Be able to use the same phone number for multiple office locations What do you dislike about Nextiva?
AU
Anonymous User
07/26/22
"Good customer service"
What do you like best about Nextiva? When I have a problem with Nextiva, their customer service is prompt and helpful. Therefore, customer service is one of the best things about Nextive
AU
Anonymous User
07/26/22
"Best VOIP phone system!"
What do you like best about Nextiva? mobile and portable. Cloud based! No need to be tied to a desk What do you dislike about Nextiva?
TM
Tony M
07/26/22
"Great Service!!"
What do you like best about Nextiva? They are quick to respond to any changes What do you dislike about Nextiva?
MT
Matt T
07/25/22
"Great service at great price"
What do you like best about Nextiva? The onboarding team has been responsive! What do you dislike about Nextiva?
AU
Anonymous User
07/25/22
"learning curves"
What do you like best about Nextiva? good response on service; easy enough to use call flow is good What do you dislike about Nextiva?
AU
Anonymous User
07/25/22
"Nextiva Review"
What do you like best about Nextiva? Reliable system that works as expected. The support is always knowledgeable and takes time to ensure that number is working as expected.
AU
Anonymous User
07/25/22
"Meets our company's needs"
What do you like best about Nextiva? Ease of use and customer support has been good for setup and maintenance. What do you dislike about Nextiva?
AU
Anonymous User
07/25/22
"worked however had difficulty with sound delay"
What do you like best about Nextiva? Virtual fax multiple users customer service What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].