9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4711-4720 out of 6255
TB
Teri B
07/27/22
"Great service"
What do you like best about Nextiva? Being able to login in and being able to receive calls to my cell phone. What do you dislike about Nextiva?
AU
Anonymous User
07/27/22
"Very experienced reps"
What do you like best about Nextiva? Their patience and understanding while on the calls What do you dislike about Nextiva?
JD
Jay D
07/27/22
"Arsen was awesome!"
What do you like best about Nextiva? Customer service is top notch. Arsen worked on my phone for 2 hours after a router change to get it registered. Most tech support reps would have given up, but he stayed with it, and go it done.
KO
Kevin O
07/27/22
"Helpful and Kind"
What do you like best about Nextiva? The quick and helpful customer service! Oles K. was incredibly kind and helpful. What do you dislike about Nextiva?
NJ
Nick J
07/27/22
"Great customer service, reliability and phone system works great!"
What do you like best about Nextiva? We can easily scale our business by adding additional users, creating auto attendants, and call groups with ease! The customer service team always finds a solution when we need one.
DC
Deanne C
07/27/22
"Problem solved but combersome"
What do you like best about Nextiva? Customer service is always patient and steadfast What do you dislike about Nextiva?
DC
Deanne C
07/27/22
"Problem solved but combersome"
What do you like best about Nextiva? Customer service is always patient and steadfast What do you dislike about Nextiva?
AU
Anonymous User
07/26/22
"Reliable Service"
What do you like best about Nextiva? When I have trouble with phone issues- I can call them and everything gets resolved right away. Also, their phone system is easy to use
JV
Jan V
07/26/22
"BookKeeper"
What do you like best about Nextiva? Very knowledgeable, very patient, informative, and very courteous customer service representatives. What do you dislike about Nextiva?
RM
Ram M
07/26/22
"great tier 1 support"
What do you like best about Nextiva? nice customer service and resourceful team What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].