9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4671-4680 out of 6255
VZ
Valeriya Z
08/12/22
"Very professional services"
What do you like best about Nextiva? Very professional and helpful customer service What do you dislike about Nextiva?
DG
Dina G
08/11/22
"Savings with Nextiva"
What do you like best about Nextiva? We have saved so much using Nextiva services. Our phone costs are nowhere near as high as they used to be. We were paying almost triple of what we are currently paying with Nextiva.
RD
Rachel D
08/11/22
"Great customer service."
What do you like best about Nextiva? Promptly helped with setting and porting of the new telephones. What do you dislike about Nextiva?
JD
Jose D. A
08/10/22
"Difficult"
What do you like best about Nextiva? Phone potential, but unable to maximize without help What do you dislike about Nextiva?
AU
Anonymous User
08/10/22
"Seems great, but still unsure"
What do you like best about Nextiva? I like the ability to do a call flow for incoming calls as well as utilize the features of the phone app. What do you dislike about Nextiva?
CG
Chava G
08/10/22
"Most amazing customer service!"
What do you like best about Nextiva? Andrii was so helpful and paitent. He spent almost an hour on the phone with me going over every single thing in order to completely set up the account. Everyone I have spoken to has been so HUMAN and I love that!!!
RB
Ree B
08/10/22
"User Friendly Adaptable System"
What do you like best about Nextiva? Customer service is great. Interface and setting up everything is very user friendly and clear. They have tons of videos and resources to get you get familiar with the system.
AB
Alfred B
08/08/22
"call center support review"
What do you like best about Nextiva? i got through very quickly. even though it was sunday. rep was very knowledgeable What do you dislike about Nextiva?
JE
Jesus E
08/08/22
"Excellent, timely service"
What do you like best about Nextiva? I love how simple it is to get in touch with Nextiva through the phone or online. The chat is easy to use and the added function of knowing what my place in line is is a great addition.
RE
Rafael E
08/04/22
"On point support!"
What do you like best about Nextiva? We like best the versatility of working anywhere and being able to provide our clients the necessary support they need. What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].