9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4641-4650 out of 6255
AU
Anonymous User
08/17/22
"Awesome for our school"
What do you like best about Nextiva? Nextiva has an easy to use interface and support is amazing. What do you dislike about Nextiva?
AU
Anonymous User
08/17/22
"Great!"
What do you like best about Nextiva? The service is great and fast. Everyone was very informative and helpful with all the questions that I had. The phone is also easy to use.
MR
Michael R
08/17/22
"Great Service and quality"
What do you like best about Nextiva? Very competitive rates and very friendly staff that genuinely attempt to resolve any issues What do you dislike about Nextiva?
AU
Anonymous User
08/17/22
"Nextiva"
What do you like best about Nextiva? Customer Service is excellent. Program is easy to set up What do you dislike about Nextiva?
CB
Catheryne B
08/17/22
"Excellent customer service was provided"
What do you like best about Nextiva? Tech support is helpful and can resolve the issue. What do you dislike about Nextiva?
AU
Anonymous User
08/17/22
"Awesome for our school"
What do you like best about Nextiva? Nextiva has an easy to use interface and support is amazing. What do you dislike about Nextiva?
AU
Anonymous User
08/17/22
"Platform is not combined for phone and fax. Login to your account can take several steps"
What do you like best about Nextiva? Nice platform to see all calls and messages. Great phone app as well. What do you dislike about Nextiva?
CB
Catheryne B
08/17/22
"Excellent customer service was provided"
What do you like best about Nextiva? Tech support is helpful and can resolve the issue. What do you dislike about Nextiva?
AU
Anonymous User
08/17/22
"Nextiva"
What do you like best about Nextiva? Customer Service is excellent. Program is easy to set up What do you dislike about Nextiva?
KG
Keith G
08/17/22
"First-class onboarding and customer support experience"
What do you like best about Nextiva? Nextiva's well-organized onboarding process made it relatively easy to get our company up and running with a new VoIP telephony service. After signing off on the quote for the services we needed, we were assigned a fast-track onboarding agent, Ivan, who walked us through every step, collecting all the information necessary to get all of our users set up, create a call flow for our company's main number, and assisted with porting over phone numbers from ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].