9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4591-4600 out of 6255
JG
Jenny G
08/22/22
"Nextiva Unity is user-friendly"
What do you like best about Nextiva? The Nextiva Unity application is user-friendly. The important info is readily at hand. What do you dislike about Nextiva?
ES
Erin S
08/22/22
"Small Business Approved!"
What do you like best about Nextiva? The ease of application is so simple and easy! It has reduced the operating cost of hefty phone service by half! Included in the phone service your company even has a 1-800 number! That does a lot for small business owners to establish credibility
CO
Caylee O
08/22/22
"Finally found a supportive, functional VOIP provider!"
What do you like best about Nextiva? Efficient and friendly support! Love that we are always answered swiftly when we have an issue and the troubleshooting is always effective. Calls are clear and consistent and the support team is amazing!
PB
Pam B
08/22/22
"Nextiva is great to work with"
What do you like best about Nextiva? Support, they get whatever needs to be done in a timely manner. What do you dislike about Nextiva?
AU
Anonymous User
08/22/22
"Nextiva is great."
What do you like best about Nextiva? Nextiva has made it easier for all of us to communicate with each other. We are able to access calls from our desktop and our mobile devices so there is never an issue being able to provide our customers quality care!
AU
Anonymous User
08/22/22
"Very helpful"
What do you like best about Nextiva? User-friendly system allowing opperating What do you dislike about Nextiva?
AU
Anonymous User
08/22/22
"Great service and people with some international app/ISP issues"
What do you like best about Nextiva? easy to have all of our company on one system, regardless of location. What do you dislike about Nextiva?
JF
Jake F
08/22/22
"Great VoIP, some customer service inconsistency..."
What do you like best about Nextiva? I like the great connectivity that Nextiva provides our team. When calls come in, they are immediately routed to the correct individuals. If there are network issues, the app warns us to move over to call forwarding. This is very helpful for our team to make sure our customers receive great service.
AR
Alisa R
08/22/22
"A good option to communicate"
What do you like best about Nextiva? I liked from Nextiva that I could find my company's directory with ease, send text messages and make phone calls. I could also install it on my phone and take it everywhere I went.
ES
Erin Simon
08/21/22
Nextiva is the best most affordable…
Nextiva is the best most affordable service for my small business needs! The system is easy to navigate around and anytime I have a question-they are always available to assist! The referral program is outta this world! I have earned quite a bit of money just by telling others about this great service! Perfect for small business owners that want to simplfy things by using their existing cell phone line! I highly reccommend this service!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].