9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4581-4590 out of 6255
AU
Anonymous User
08/23/22
"Nice Experience"
What do you like best about Nextiva? Customer service is knowledgeable and pleasant What do you dislike about Nextiva?
AU
Anonymous User
08/23/22
"Service was above and beyond expecations"
What do you like best about Nextiva? Support handled all questions and issues What do you dislike about Nextiva?
AU
Anonymous User
08/23/22
"Highly Satisfied"
What do you like best about Nextiva? I like the convenience of using an already scanned document to fax rather than printing and then faxing. Everything goes to my email which is also convenient
BM
Brandon M
08/23/22
"Simple setup with great support"
What do you like best about Nextiva? Nextiva provides a fantastic toll free number system with easy setup and great features. What do you dislike about Nextiva?
AU
Anonymous User
08/23/22
"Great system"
What do you like best about Nextiva? Support has been great. I have had a few issues that were quickly resolved and the support team has been great. They were patient and worked through the issues we had.
AU
Anonymous User
08/23/22
"Reliable Service and Great Support Staff"
What do you like best about Nextiva? Flexibility and ease of use are above average for the industry What do you dislike about Nextiva?
AU
Anonymous User
08/23/22
"Great company and account rep!"
What do you like best about Nextiva? I like the call forwarding, DND, and group calls features. They helped in making my job and life easier at work. What do you dislike about Nextiva?
AU
Anonymous User
08/23/22
"Phone Issues"
What do you like best about Nextiva? The best thing about Nextiva is that I can connect my work calls to my cell phone at any time. This allows me freedom from the office and availability at my fingertips.
AU
Anonymous User
08/23/22
"Helpful Customer Service"
What do you like best about Nextiva? I have been using Nextiva for about 9 months and when I have encountered any issues they have been extremely helpful and prompt to help me resolve my issues. I also love the different apps for all devices!
BS
Brett S
08/22/22
"Customer Service at its Best!"
What do you like best about Nextiva? Fast pickup and quick answer, with friendly customer service. What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].