9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4511-4520 out of 6255
AU
Anonymous User
09/01/22
"Excellent Customer Support"
What do you like best about Nextiva? The customer support reps are very knowledgeable. What do you dislike about Nextiva?
AU
Anonymous User
09/01/22
"Nextiva is very helpful and responsive to all our company needs."
What do you like best about Nextiva? Their support team responds quickly with the correct information and always double checks before making changes.
LS
Lisa S
09/01/22
"My Implementation Manager is the best!"
What do you like best about Nextiva? My implementation manager is very helpful & supportive. What do you dislike about Nextiva?
JL
Jennifer L
08/31/22
"Reliable service on the go"
What do you like best about Nextiva? We love being able to answer calls from clients and potential clients along with placing calls to the same as if it is coming from the office number.
CC
Chris C
08/31/22
"Excellent service and support"
What do you like best about Nextiva? The service is reliable, easy to use. Enjoy What do you dislike about Nextiva?
SG
Shari G
08/31/22
"Awesome Support"
What do you like best about Nextiva? The Nextiva support team is outstanding. What do you dislike about Nextiva?
AU
Anonymous User
08/31/22
"Experience with Nextiva Enterprise team"
What do you like best about Nextiva? Nextiva agents are always professional and willing to go above that extra mile to help their customers. What do you dislike about Nextiva?
CC
Chip C
08/31/22
"Nextiva, the epitome of strong customer service!"
What do you like best about Nextiva? Always helpful and always super efficient! Any time that I have questions, concerns or issues, it never fails me to reach out to the great customer service reps that are a part of the Nextiva team! Tonia B. was a fantasic represntative! A+++
AU
Anonymous User
08/31/22
"very helpful"
What do you like best about Nextiva? Fixed the problem i was having with setting up my new phone What do you dislike about Nextiva?
MB
Maxwell B
08/31/22
"Long Term Customer - that's the review"
What do you like best about Nextiva? Millions of options. Friendly staff. Always available. What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].