Nextiva Reviews in October 2026: User Ratings, Pros & Cons

"Amazing Experience"

What do you like best about Nextiva? I like the remote support the best! My support rep was able to control my entire screen as I watched, which resulted in the process being completed in half the time!

"nextiva for your future Business development"

What do you like best about Nextiva? The way how is easy to manage it, the effectiveness for connecting with other people, how valuable it is to CONNECT and share and not only with one single person, we can also do complete meetings, I highly recommend it ❤

"Quick and Easy Solution"

What do you like best about Nextiva? Our company needed a way to convert an internet/ethernet connection to a fax machine. We already had a phone system and fax solution in place, however, that fax bridge would be vital for our new addition. Upon explaining our situation to the salesman, he quickly got us a solution in place with a number provided without any pressure to switch or purchase more. We got exactly what we needed.

Nextiva is unparalleled

One of the key highlights of Nextiva is their feature-rich platform. They offer an extensive array of tools and functionalities that cater to businesses of all sizes. From auto-attendants and call forwarding to voicemail-to-email transcription, their suite of features empowers my team to work efficiently and stay connected regardless of our physical locations.

"Disappointing"

What do you like best about Nextiva? Nextiva is a relatively new company, and I really liked the owner's story and wanted to invest in their product. Initial sales response and offerings seemed to be a step above the other 2 companies I ask bid the project.

"Good support agent setting up account"

What do you like best about Nextiva? I haven't used it yet, but the app makes it easier. The support agent was very patient; she spent a lot of time setting it up. She also guided me on how to set up my account when I needed to on my own.

"Par None Support Team!"

What do you like best about Nextiva? The support team at Nextiva is available 24/7 for any issues - there is also no long wait queue to get to an agent. They were able to help get our system onboarded in a few days, after hours.

"Competitive pricing and intuitive features"

What do you like best about Nextiva? Nextiva is a more innovative option than a traditional phone plan. Its pricing is much more competitive, and its features are irrefutably superior.

"it is very easy to use and helpfull"

What do you like best about Nextiva? It helps me to reach all clients and co-workers and makes my life easier without a physical phone. What do you dislike about Nextiva?

"Not very intuitive or flexible"

What do you like best about Nextiva? We began using Nextiva since it offered a no contract VOIP service option and we needed more flexibility with a mixture of in office and remote personnel.