9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4491-4500 out of 6255
AU
Anonymous User
09/13/22
"Very reliable and easy to manage phone system"
What do you like best about Nextiva? No need to manage any servers, controllers or gateways. Just plug in the phones to the internet, and you are ready to go. Helpful support staff can answer questions and help solve issues quickly.
RC
Ray C
09/13/22
"Very Helpful Customer Service"
What do you like best about Nextiva? I am still getting to understand the platform. I have been appreciating the support and assistance that I have been receiving.
MB
Mark B
09/13/22
"Prompt Courteous Service"
What do you like best about Nextiva? Nextiva provides our firm with the right amount of technology to meet our budget and provide excellent service to our clients.
RJ
Robert J
09/12/22
"Easy Quick Setup"
What do you like best about Nextiva? I liked that the setup process was extremely quick and the representative was easy to understand. What do you dislike about Nextiva?
LW
Lori W
09/09/22
"things great, some things need major improvement. I left because they weren’t with the times."
What do you like best about Nextiva? That I get a fax number, messages go to email and it rings on my phone and cell. What do you dislike about Nextiva?
AL
Austin L
09/09/22
"She was very helpful and never got frustrated with my dumb questions"
What do you like best about Nextiva? Price for sure. Also customer service. It's all great What do you dislike about Nextiva?
JB
Jennifer B
09/09/22
"Great start up experience"
What do you like best about Nextiva? I like the features and the HIPPA compliance is important What do you dislike about Nextiva?
AU
Anonymous User
09/09/22
"Setup was very thorough and a pleasant experience"
What do you like best about Nextiva? I liked that the entire account was verified to be set up and working, and the technician was efficient and a subject matter expert. I prefer to use Nextiva for my VOIP services.
JC
Jamie C
09/08/22
"Excellent!"
What do you like best about Nextiva? How kind and patient our representative was. What do you dislike about Nextiva?
BA
Braulio A
09/08/22
"Since I started to work in this job with nextiva, I have never had a problem."
What do you like best about Nextiva? What I like best from Nextiva is that it has a good quality of call, also the main page it is easy and very quick to use. What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].