9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4451-4460 out of 6255
AU
Anonymous User
10/05/22
"Great Value for Phone Service"
What do you like best about Nextiva? We're a small non-profit, currently paying way too much for land line phone service. Nextiva was able to provide us much better monthly pricing, plus free phones
BT
Bill T
10/05/22
"They provide a very good service and their support has been great"
What do you like best about Nextiva? Ease of managing users and call groups. Clear calls, uninterupted service What do you dislike about Nextiva?
SM
stephany mandela
10/05/22
quality calls always
The improvements in call quality were immediately noticeable, elevating our communication standards. What truly stood out was Nextiva's ability to customize their service to fit our unique company needs. They didn't just provide a one-size-fits-all solution; they tailored it precisely to us. In a world where communication is paramount, Nextiva has proven to be an invaluable partner. Their exceptional support, top-notch service quality, and seamless transition resources have made a ...
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JK
Joey K
10/05/22
"Great company, amazing customer service and call quality."
What do you like best about Nextiva? The customer service is absolutely top notch. The live chat agents are incredibly helpful, knowledgable and friendly. I've honestly never had an experience like this with any other company and it's impressive!
AU
Anonymous User
10/05/22
"Great service, quick fix"
What do you like best about Nextiva? Several ways to communicate in one place. What do you dislike about Nextiva?
AU
Anonymous User
10/05/22
"Nextiva is awesome!"
What do you like best about Nextiva? Helpful representatives always one call away! What do you dislike about Nextiva?
AU
Anonymous User
10/05/22
"Nextiva Support"
What do you like best about Nextiva? It is a decent service. I like how friendly the support is. What do you dislike about Nextiva?
AU
Anonymous User
10/05/22
"Nextiva is a great VoIP system"
What do you like best about Nextiva? Nextiva makes it easy to sign up and provides support when/if there are any issues. I like the web set up and app features.
BT
Bill T
10/05/22
"They provide a very good service and their support has been great"
What do you like best about Nextiva? Ease of managing users and call groups. Clear calls, uninterupted service What do you dislike about Nextiva?
JB
Jen B
10/04/22
"Nextiva is a great VOIP provider and easy to work with."
What do you like best about Nextiva? I like the easy process we go through to add users to our plan during the quoting and ordering process. It is easy to configure new users and assign devices to them.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].