9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4431-4440 out of 6255
MG
Mariana G
10/06/22
"Extension Set Up"
What do you like best about Nextiva? The second person that I was transferred to was very helpful and he helped me set up everything and make all changer I needed.
AH
Amanda H
10/06/22
"Efficient Service"
What do you like best about Nextiva? The mobile and desktop apps, both make it easy to work no matter where I am physically. Also, the transcription feature for voicemails is very helpful! The support staff is very helpful when issues do occur.
ZP
Zachary P
10/06/22
"Pretty good experience. Simple to set up and support is good."
What do you like best about Nextiva? The setup of the account was very simple and easy to manage. It is easy to add new users and change settings as needed. The support on the virtual chat is also helpful.
EK
Erika K
10/06/22
"Helpful online support"
What do you like best about Nextiva? The chat support feature is nice. I like how I was able to use the feature to have someone answer my question. What do you dislike about Nextiva?
MB
Michelle B
10/06/22
"Provides lots of help and support"
What do you like best about Nextiva? I enjoy all fo the features as well as the support staff. What do you dislike about Nextiva?
AU
Anonymous User
10/06/22
"Helpful Experience"
What do you like best about Nextiva? The employees will work with you until the whole problem is solved, and there are no more questions on the issue or additional questions you may have.
CH
Chad H
10/05/22
"Called to set up new phone, support was very helpful."
What do you like best about Nextiva? Support was easy to reach and helpful in the matter. What do you dislike about Nextiva?
AU
Anonymous User
10/05/22
"Nextiva is a great VoIP system"
What do you like best about Nextiva? Nextiva makes it easy to sign up and provides support when/if there are any issues. I like the web set up and app features.
AU
Anonymous User
10/05/22
"QUICK AND EASY TO UNDERSTAND"
What do you like best about Nextiva? IT HAS MANY OPTIONS WITH CALL FEATURES THAT ENTERPRISE BUSINESSES HAVE. I APPRECIATE THAT THE PRODUCTS MAKE MY BUSINESS BIGGER THAN WHAT IT IS, AND I GET THE FLEXIBILITY TO TRAVEL STILL
SM
stephany mandela
10/05/22
quality calls always
The improvements in call quality were immediately noticeable, elevating our communication standards. What truly stood out was Nextiva's ability to customize their service to fit our unique company needs. They didn't just provide a one-size-fits-all solution; they tailored it precisely to us. In a world where communication is paramount, Nextiva has proven to be an invaluable partner. Their exceptional support, top-notch service quality, and seamless transition resources have made a ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].