9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4421-4430 out of 6255
TD
Teslim D
10/10/22
"Very Dedicated Customer Service"
What do you like best about Nextiva? Nextiva has a very straightforward suite of services, reliable customer support, and much better VoIP pricing than anywhere else we could find. In addition, we never have to go digging about for their customer support number.
AU
Anonymous User
10/10/22
"Unable to Edit Payment Information"
What do you like best about Nextiva? Getting my Voicemail delivered to my email What do you dislike about Nextiva?
AU
Anonymous User
10/10/22
"Good"
What do you like best about Nextiva? Call recording and wifi calling. Work from home and no phone required What do you dislike about Nextiva?
AU
Anonymous User
10/10/22
"Good Customer Service"
What do you like best about Nextiva? Once you are able to talk to a rep they are helpful and keep on the line until they have solved your issue. What do you dislike about Nextiva?
AU
Anonymous User
10/07/22
"Great experience, long wait times for support"
What do you like best about Nextiva? All inclusive VOIP service, now with the possibility of SMS messaging. Everything we want in a service. What do you dislike about Nextiva?
EC
Eric C
10/07/22
"Amazing Service and All the Support you need."
What do you like best about Nextiva? The Service that Nextiva has provided over the years has been extremely reliable and the support team has been there to help within minutes of a phone call being made.
PE
Pete E
10/07/22
"Maryna helped work through a phone issue."
What do you like best about Nextiva? Nextiva has helped us provide an inexpensive phone system for our non-profit organization. Nextiva also allows us to receive voice messages via email.
AU
Anonymous User
10/07/22
"Very Helpful Agent"
What do you like best about Nextiva? Everytime I call or need help online the agents are there to assist. Typically always solve my issues quickly. What do you dislike about Nextiva?
CD
Camilo Duran
10/06/22
a game changer
Switching our company over to Nextiva was a game-changer. Their support team went above and beyond to ensure a smooth transition, patiently guiding us every step of the way. It was a breath of fresh air to work with such clear and dedicated professionals. The improvements in call quality were immediately noticeable, elevating our communication standards. What truly stood out was Nextiva's ability to customize their service to fit our unique company needs. They didn't just provide a ...
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AU
Anonymous User
10/06/22
"Ticket p"
What do you like best about Nextiva? I appreciate that when I reach out for support they take the time to answer all my questions and walk me through things I don't understand.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].