9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4351-4360 out of 6255
JF
James F
11/02/22
"Solid service"
What do you like best about Nextiva? We've had no issues to date, the service has been solid. What do you dislike about Nextiva?
SO
Steven O
11/02/22
"Love this system."
What do you like best about Nextiva? As a busy IT Manager / Sr. Network Engineer, I like the ease of administration. The support via chat is also a time saver. What do you dislike about Nextiva?
CT
ceat t
11/01/22
"Top Grade VoIP solution for small businesses"
What do you like best about Nextiva? Nextiva is entirely customizable for any small business need, and the support is great What do you dislike about Nextiva?
PP
Penny P
10/31/22
"I had a list of problems that Steven helped in a timely and efficient manner. Thank you Steve."
What do you like best about Nextiva? Steven knowledge and ability to solve problems with professionalism and speed. What do you dislike about Nextiva?
KJ
Kimberly J
10/31/22
"Helpful and Practical"
What do you like best about Nextiva? I like the one on one assistance. Not feeling rushed off the phone. Over the top support and service. The agents made me feel like a valued customer. They are all in sync because the call dropped and I immediately got a call from another agent to continue assisting me
AU
Anonymous User
10/28/22
"Decent but complicated"
What do you like best about Nextiva? The price point for services provided is very good What do you dislike about Nextiva?
PS
Pushpendra S
10/28/22
"One of the best tool VoIP services"
What do you like best about Nextiva? The texting and chat feature is helpful in this platform, which helps in the middle of the conferences to raise some questions and give some advice without interrupting the speaker. The software is so helpful for answering all your client's calls on time, without making them wait. The software notifies the attendee about the call and who will be available to attend the call. With this software you can also make calls through your desktops or laptops.
SG
sarah g
10/27/22
"New to Nextiva and they have made the process very simple so far"
What do you like best about Nextiva? The follow up and communication with the sales and set up team and helped me and my boss agree to use this company What do you dislike about Nextiva?
SF
Steve F
10/27/22
"Great service and easy to use!"
What do you like best about Nextiva? Options to use my desktop phone or the App What do you dislike about Nextiva?
TW
Trusted Water Systems
10/27/22
Absolutely DO NOT sign up!!!
Absolutely DO NOT sign up with this company. Read all these reviews!! I signed up, been trying to get it set up for over a month, I can’t port my business phone number so I’m unable to use the service, and now they tell me I can’t cancel unless I pay almost $300. GIVE ME A REFUND YOU SCAMERS!! Hopefully you are reading this before you’ve signed up if you aren’t then you are here to add your one star review to the pile. Booooooo Nextiva!!!!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].