9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4331-4340 out of 6255
RA
Rose Ann S
11/15/22
"Stellar Service the technician went above and beyond to help me and to set up my account"
What do you like best about Nextiva? I love their updated technology and the ability to be able to have everything at my fingers tip. What do you dislike about Nextiva?
DD
Danijel Dobrijevic
11/14/22
Terrible experience
Terrible experience. I am trying for over 3 weeks now to port my numbers from them, and they always keep rejecting my new provider, saying that is wrong name on file. I am only account user and I have called Nextiva over 10 times for this matter and every single time they told me it is fixed and than when my ne company call in for port they reject again. This used to be good company, now, I can't wait to be out, if they ever let my phone numbers released. They are playing shady games and I ...
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AU
Anonymous User
11/14/22
"I've been looking for this service forever!"
What do you like best about Nextiva? I live outside the USA and need a US number for various reasons - primarily banking. I need a number that can receive texts typically required for verification codes. Now I have it!!! Without needing a new device.
AU
Anonymous User
11/14/22
"It was good customer service"
What do you like best about Nextiva? customer support team was helpful and patient What do you dislike about Nextiva?
AU
Anonymous User
11/11/22
"Great Customer Service & Quality Product"
What do you like best about Nextiva? Easy to use interface; Responsive customer support. What do you dislike about Nextiva?
AU
Anonymous User
11/11/22
"Very Good"
What do you like best about Nextiva? The sales guy wasn't pushy, and the support team did an excellent job helping me get everything set up. I'm looking forward to seeing how this helps my business grow.
LM
Lovella M
11/11/22
"Loved my experience, he's very pleasant to work with."
What do you like best about Nextiva? Learning about the system and how to maneuver i felt confident using the system. What do you dislike about Nextiva?
AU
Anonymous User
11/10/22
"The customer support was amazing"
What do you like best about Nextiva? The set-up representative was so great to work with. He explained everything while he was walking me thru it. What do you dislike about Nextiva?
AU
Anonymous User
11/10/22
"Great Service, Easy to Set Up"
What do you like best about Nextiva? Fast and efficient sign up, make it all very easy. Great customer service. Answered all my questions. What do you dislike about Nextiva?
AU
Anonymous User
11/10/22
"Well organized and informational"
What do you like best about Nextiva? The software seems to be intuitive and easy enough to use. What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].