9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4271-4280 out of 6255
FD
Francisco D
12/01/22
"Nextiva is awesome!"
What do you like best about Nextiva? Service is amazing! Highly recommend. Super satisfied What do you dislike about Nextiva?
GS
gurmeet s
12/01/22
"very good service"
What do you like best about Nextiva? Hi called several Phone providers but Nextiva has the best customer service What do you dislike about Nextiva?
AU
Anonymous User
12/01/22
"Great Transition"
What do you like best about Nextiva? It's good to finally have a reputable provider that takes my VOIP needs seriously AND at a great price! Transition was quick and easy.
AP
Anthony P
12/01/22
"Its convenient and easy to use on multiple devices"
What do you like best about Nextiva? Calls on the laptop are easy to use and straightforward. What do you dislike about Nextiva?
MC
Melissa C
12/01/22
"very helpful"
What do you like best about Nextiva? great customer service to help with problems What do you dislike about Nextiva?
CB
Chole B
12/01/22
"Nextiva Has Been Very Supportive"
What do you like best about Nextiva? I like that there is a portal for admin and non-admin users that allows you to customize your telephone functions. Such as business hours, call routing, and adding users.
JJ
James J
12/01/22
"They have the option for the price and they are very helpful"
What do you like best about Nextiva? They give you local and a 800 number and fax What do you dislike about Nextiva?
JR
Jose R
12/01/22
"Fast and efficient service"
What do you like best about Nextiva? They are fast to respond to messages and attend requests; There is always an agent with a disposition to help What do you dislike about Nextiva?
AU
Anonymous User
12/01/22
"Easy and flexible"
What do you like best about Nextiva? Nextiva offers a phone system that is kinda portable but reliable and can be used for established businesses. What do you dislike about Nextiva?
AU
Anonymous User
12/01/22
"I like nextiva except for the mobile app. Terrible design. Other than that, they are great!"
What do you like best about Nextiva? I have to laugh a bit at the question here. This is a telephone service, not a new car. I like Nextiva because their service works as advertised. In the event of failure, they promptly resolve the issue.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].