9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4261-4270 out of 6255
CA
Candace A
12/02/22
"Great features!"
What do you like best about Nextiva? Nextiva has features that are very helpful for employees who can't always be seated at a desk to answer the phones. The mobile app and call forwarding features allow us to move around and not worry about missing important calls from our clients.
TW
Tracy W
12/02/22
"Quick and efficient for small businesses!"
What do you like best about Nextiva? I like that I can call, chat or email to get the support I need. I can make most changes on my own without support. The reps I have spoken to have been very kind and efficient.
NH
Nate H
12/02/22
"Great experience. No complaints."
What do you like best about Nextiva? Immediate response and help. I got a call as soon as I sent an email. What do you dislike about Nextiva?
AU
Anonymous User
12/02/22
"Nextiva VOP and Fax for small business"
What do you like best about Nextiva? I can take the phone home with me as I work from home, or anywhere I am with Wi-Fi access. This allows me to answer and return calls without using my personal number.
HL
howard l
12/02/22
"Great app and wonderful wonderful customer support"
What do you like best about Nextiva? Very easy app, intuitive. But the personal touch iin customer support is the primary reason we went with Nextiva What do you dislike about Nextiva?
AB
Alan B
12/02/22
"Cloud phone preferred provider"
What do you like best about Nextiva? customer service/tech support availability What do you dislike about Nextiva?
TJ
Travis J
12/02/22
"NEXTIVA REVIEW (B. O. A. T) BEST OF ALL TIMES"
What do you like best about Nextiva? Very easy to use Good analytics
MC
Melody C
12/02/22
"Great onboarding experience"
What do you like best about Nextiva? The customer service is great! I had a great onboarding experience that was personalized, thorough and quick. What do you dislike about Nextiva?
TR
Tim R
12/02/22
"Great Service!"
What do you like best about Nextiva? System completely customizable! Integration is great What do you dislike about Nextiva?
AU
Anonymous User
12/02/22
"Great account manager Evan and customer support"
What do you like best about Nextiva? I like how fast Evan responded to our emails and how professional he is. While for the customer support Anasthasia she helped us the best way she could.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].