9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4251-4260 out of 6255
PD
Paul D
12/06/22
"Customer Service"
What do you like best about Nextiva? Customer service helped solve problem on logging in What do you dislike about Nextiva?
AU
Anonymous User
12/06/22
"very helpful experience"
What do you like best about Nextiva? ability for rep to remote into my computer to show me how to set up. lots of options for emails and fax etc What do you dislike about Nextiva?
RA
Rhonda A
12/06/22
"Everyone I spoke to was extremely helpful, pleasant and efficient."
What do you like best about Nextiva? I like that the representative guided me through the set-up process. What do you dislike about Nextiva?
AU
Anonymous User
12/06/22
"Great experience overall!"
What do you like best about Nextiva? call recording, queing, call forwarding, What do you dislike about Nextiva?
MA
Michael A
12/05/22
"Absolutely love their customer service!"
What do you like best about Nextiva? Customer Service and phone service was easy to set up. Any questions that I had were answered almost immediately and if my rep Teaser didn't have the answer he would have it in no time!
JS
Jacob S
12/05/22
"Very easy - I needed help with setting up my work phone and the customer service was great."
What do you like best about Nextiva? The Customer Service was very helpful and caring What do you dislike about Nextiva?
SU
Sara U
12/05/22
"Gre and nice"
What do you like best about Nextiva? Very easy to use,good analytics, it's a user friendly What do you dislike about Nextiva?
JZ
Jeff Z
12/05/22
"Nextiva phone set up"
What do you like best about Nextiva? The rep was a great communicator and took his time to explain everything. What do you dislike about Nextiva?
TC
Tiffany C
12/03/22
"Great experience with Nextiva!"
What do you like best about Nextiva? Nextiva fills our small businesses needs with great solutions. What do you dislike about Nextiva?
IM
Irtaza M
12/03/22
"One of the best customer services and VOIP technology provider"
What do you like best about Nextiva? They always response and reach out to you to make sure that issue gets resolved. What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].