9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4181-4190 out of 6255
AU
Anonymous User
12/19/22
"Our Limited, Subpar Experience"
What do you like best about Nextiva? Getting everyone's accounts setup and phones provisioned is pretty straightforward. FAQ and related information is pretty accessible online.
YP
Yu Pui
12/19/22
Natallia is very professional and able…
Natallia is very professional and able to resolve my phone questions right away.
L
Lucas
12/19/22
"Nextiva is a great tool for your business' phone line."
What do you like best about Nextiva? I really like the call flows of Nextiva. Nextiva's call flow is easy to use and allows the user to make a personalized call flow that is perfect for the user's business.
SP
Semi P
12/19/22
"pretty good with services"
What do you like best about Nextiva? Install desk top app with remote service What do you dislike about Nextiva?
NS
Nicholas S
12/19/22
"Small but Mighty"
What do you like best about Nextiva? I am a very small business. With Nextiva, I can make my business appear very large with the use of the auto attendant features. It works flawlessly. I have been using it for 4 years.
L
Lucas
12/19/22
"Nextiva is a great tool for your business' phone line."
What do you like best about Nextiva? I really like the call flows of Nextiva. Nextiva's call flow is easy to use and allows the user to make a personalized call flow that is perfect for the user's business.
YP
Yu Pui
12/19/22
Natallia is very professional and able…
Natallia is very professional and able to resolve my phone questions right away.
PH
Princess Hickmond
12/19/22
Very helpful
Very helpful! Thank you.
L
Lucas
12/19/22
"Nextiva is a great tool for your business' phone line."
What do you like best about Nextiva? I really like the call flows of Nextiva. Nextiva's call flow is easy to use and allows the user to make a personalized call flow that is perfect for the user's business.
SP
Semi P
12/19/22
"pretty good with services"
What do you like best about Nextiva? Install desk top app with remote service What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].