9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4121-4130 out of 6255
AE
Alan Elam
01/11/23
Our technician was very helpful and…
Our technician was very helpful and able to troubleshoot two phones simultaneously. Excellent assistance!
SI
Shavan I
01/11/23
"Problem Solving and personable"
What do you like best about Nextiva? Nextiva provides many options and is very adaptable to the needs and services of our business. What do you dislike about Nextiva?
JB
Jeremy B
01/11/23
"The phone access call really help put the perspective on what is possible with the system"
What do you like best about Nextiva? The phone tree system, it is very customizable. Also the ability to leave our own voicemails What do you dislike about Nextiva?
PD
Paul Danaher
01/10/23
Great support!!
The agent was quick, responsive, understood the problem and resolved it.
MN
Megan N
01/10/23
"Great customer service"
What do you like best about Nextiva? Very helpful team that takes the time to explain and listen to your wants and needs. Never felt rushed or pushed. What do you dislike about Nextiva?
AU
Anonymous User
01/10/23
"Great product that grows with your company"
What do you like best about Nextiva? User friendliness in creating call flows for any business situation What do you dislike about Nextiva?
CY
Cemil Y
01/10/23
"They were really helpful. process is so clear and get help for each step"
What do you like best about Nextiva? They give detail information. Train the customer so there will be no question mark left over What do you dislike about Nextiva?
PD
Paul Danaher
01/10/23
Great support!!
The agent was quick, responsive, understood the problem and resolved it.
CD
cedric d
01/10/23
"Very helpful and informative"
What do you like best about Nextiva? It cuts down having multiple phone always can take a call anywhere What do you dislike about Nextiva?
CY
Cemil Y
01/10/23
"They were really helpful. process is so clear and get help for each step"
What do you like best about Nextiva? They give detail information. Train the customer so there will be no question mark left over What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].