9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4091-4100 out of 6255
LR
Lucio R
01/17/23
"Excellent service, very reasonable price for all features and great support staff."
What do you like best about Nextiva? Nextivas initial follow up upon requesting the service is really fast and simple, then the set up call is absolutely necessary to completely make use of all the applications features, they're support staff really knows their way around the platform.
SB
Star B
01/17/23
"Outstanding support"
What do you like best about Nextiva? Nextiva offered everything I was looking for, for my small startup business. I love the fact that Nextiva offers a local line, a 800 line and a fax all included in the essential package.
HZ
Hester Zhang
01/17/23
Great customer service
Nataliia helps me solve the problem fast. She is patient and professional. Thank you!
AU
Anonymous User
01/17/23
"Maryna is great and helpfull"
What do you like best about Nextiva? Nextiva is great app to work from home. easy set up and easy working .I really appreciate What do you dislike about Nextiva?
KH
Kelly H
01/17/23
"Professional & Fast Service"
What do you like best about Nextiva? I have used the online chat & phone assistance. Both have worked well and provided a resolution to my needs. What do you dislike about Nextiva?
AU
Anonymous User
01/17/23
"Tech Support has always been good. Sales a bit on the slow side to get things done."
What do you like best about Nextiva? Online support chat is great. You don't have to wait as long for support. What do you dislike about Nextiva?
EB
Eric B
01/17/23
"Great service very prompt when Support is needed"
What do you like best about Nextiva? When service is installed correctly it just works. What do you dislike about Nextiva?
AU
Anonymous User
01/17/23
"Tech Support has always been good. Sales a bit on the slow side to get things done."
What do you like best about Nextiva? Online support chat is great. You don't have to wait as long for support. What do you dislike about Nextiva?
NO
nash o
01/17/23
"Help get my phones working"
What do you like best about Nextiva? any time i need to add a new phone or needed to add a virtual assistant they have been great to help and do all the work on their end
CF
Curtis Flake
01/16/23
The rep was very friendly and helpful.
Date of experience: January 17, 2023
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].