9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4081-4090 out of 6255
OV
Odillon V
01/18/23
"Super Efficent and Patient"
What do you like best about Nextiva? Marshal was super efficient and patient and took his time to hear all my needs. Then he patiently let me call every number to see if it was working up to my expectations after he fixed it.
JC
Jeff C
01/18/23
"Basic but Mostly Adequate Features"
What do you like best about Nextiva? I like the call flow designer. It is very intuitive and easy to use. The Nextiva interface is somewhat intuitive and easy to use as well.
AU
Anonymous User
01/18/23
"Nextiva as a Partner"
What do you like best about Nextiva? Ease of working with Nextiva support for quick and efficient solutions. I can work with Nextiva Support via phone, chat or via portal.
AU
Anonymous User
01/18/23
"Consistent and Easy"
What do you like best about Nextiva? The ease of picking up business calls on my cell phone and clients don't know I'm not at my desk. What do you dislike about Nextiva?
AU
Anonymous User
01/18/23
"I have not used it long enough to say much more - it seems extremely useful."
What do you like best about Nextiva? It is intuitive and easy to use. Our objectives were limiting spam calls, providing better information to our customers, and professionalizing our phone systems.
HZ
Hester Zhang
01/17/23
Great customer service
Nataliia helps me solve the problem fast. She is patient and professional. Thank you!
AP
Ashley P
01/17/23
"So Helpful!"
What do you like best about Nextiva? They're super helpful, quick to respond, and communicative! What do you dislike about Nextiva?
NR
Nick Ristine
01/17/23
Alina F
Alina F. is a rockstar, she was super helpful and communicative. Give this woman a raise!
D
Docker
01/17/23
Best possible help
She went through every possible troubleshooting method for well over an hour until we eventually got it connected. It involved a lot of updating and then switching some stuff out but it was working perfectly by the end. Very happy with the help I received and she was very patient and helpful, because I had no idea what to do
DS
Dale S
01/17/23
"Nextiva Review"
What do you like best about Nextiva? It's easy to operate. The system never goes down. What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].