9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
Add to compare
Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
Are you using Nextiva?
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
Filter results
Sort by :
Showing 4051-4060 out of 6255
RN
Richard N
01/23/23
"Nextiva Fax Service AAA!"
What do you like best about Nextiva? Reasonable cost with consistently fast and secure faxing for my small business needs. What do you dislike about Nextiva?
AU
Anonymous User
01/23/23
"Easy to Set Up"
What do you like best about Nextiva? We had excellent service from sales through configuration. Very professional, patient, and helpful! What do you dislike about Nextiva?
PD
Parker D
01/23/23
"NEXTIVA IS GREAT AND SUPER EFFICIENT"
What do you like best about Nextiva? Nextiva it has been a great platform for communication purposes and it's a user friendly The interface is easy to use
AU
Anonymous User
01/23/23
"USER CHANGES"
What do you like best about Nextiva? i can call or chat with a knowledgable person, and get my problems resolved in a reasonable time frame. They have dedicated people for each part of setup so that you can figure out how your system should be configured.
AU
Anonymous User
01/23/23
"Horrible! Very slow integration, slow support and team chat crawl at best to reply back"
What do you like best about Nextiva? Nothing so far I find exciting or something special. Not one thing worked instantly; everything crashed or failed and sometimes does give you some crazy errors like our team got notified, and when you chat or call, they say they don't see anything wrong with it. Despite it not working and giving you an error.
J
Josh
01/23/23
Nataliia was excellent!
Nataliia was precise with her troubleshooting - only took her 15 minutes to accomplish the task of creating the MC Park lines on the extension. Kudos to her!
GG
Glenn G
01/23/23
"Transfer and mobile app"
What do you like best about Nextiva? Support was great and patient. Phone support could not have been any better. What do you dislike about Nextiva?
AU
Anonymous User
01/23/23
"Easy to Set Up"
What do you like best about Nextiva? We had excellent service from sales through configuration. Very professional, patient, and helpful! What do you dislike about Nextiva?
AU
Anonymous User
01/23/23
"Very good customer service. Resolved my issues in a timely manner. No complaints so far!"
What do you like best about Nextiva? Ease of use & great customer service. I've had a great experience so far. What do you dislike about Nextiva?
LP
Louis P
01/23/23
"Great services"
What do you like best about Nextiva? That is easy to set up, and easy to navigate, i like the app and the phones What do you dislike about Nextiva?
Free vendor scorecard
Evaluate Nextiva objectively with the call center software scorecard
A weighted call center software vendor scorecard to score Nextiva against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].