9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4041-4050 out of 6255
TW
Thomas W
01/24/23
"Fantastic so far!"
What do you like best about Nextiva? Everything has been seamless so far! It really seemed like Nextiva was willing to earn my business where other providers did not care to keep appointments to discuss set up (Dialpad specifically). Technologically, everything looks good so far!
KE
Kati E
01/24/23
"Great service, well-designed system"
What do you like best about Nextiva? Nextiva is very helpful when there are any issues and their support team is always happy to assist. Their system is super customizable so while it takes some getting used to for the setup, it can be used in many different ways.
AH
Ariz Himani
01/24/23
Great customer service!
Nextiva's customer service is excellent. They usually resolve any issues within a reasonable timeframe.
CK
Chasity K
01/24/23
"Staff was very friendly during setup."
What do you like best about Nextiva? The staff was very friendly and made sure to choose the best plan for my business. The staff was also very helpful in ensuring everything was set up and working correctly.
GG
Glenn G
01/23/23
"Transfer and mobile app"
What do you like best about Nextiva? Support was great and patient. Phone support could not have been any better. What do you dislike about Nextiva?
RN
Richard N
01/23/23
"Nextiva Fax Service AAA!"
What do you like best about Nextiva? Reasonable cost with consistently fast and secure faxing for my small business needs. What do you dislike about Nextiva?
AU
Anonymous User
01/23/23
"USER CHANGES"
What do you like best about Nextiva? i can call or chat with a knowledgable person, and get my problems resolved in a reasonable time frame. They have dedicated people for each part of setup so that you can figure out how your system should be configured.
PD
Parker D
01/23/23
"NEXTIVA IS GREAT AND SUPER EFFICIENT"
What do you like best about Nextiva? Nextiva it has been a great platform for communication purposes and it's a user friendly The interface is easy to use
J
Josh
01/23/23
Nataliia was excellent!
Nataliia was precise with her troubleshooting - only took her 15 minutes to accomplish the task of creating the MC Park lines on the extension. Kudos to her!
LP
Louis P
01/23/23
"Great services"
What do you like best about Nextiva? That is easy to set up, and easy to navigate, i like the app and the phones What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].