9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 4011-4020 out of 6255
KP
Kevin P
01/27/23
"Easy onboarding and easy to use"
What do you like best about Nextiva? The onboarding was easy and setup did not take very long. The app is simple to understand and so far seems very good. What do you dislike about Nextiva?
SB
Stephanie B
01/27/23
"Amazing tech support!!!"
What do you like best about Nextiva? Amazing tech support!!! Very helpful, patient as well What do you dislike about Nextiva?
GM
Greg M
01/27/23
"Impossible to Cancel"
What do you like best about Nextiva? Service is good when working. Otherwise not much at this point. What do you dislike about Nextiva?
BG
Bill G
01/27/23
"great company"
What do you like best about Nextiva? customer support is very helpful, go over everything I need What do you dislike about Nextiva?
SK
Sharon K
01/26/23
"Best Knowlegable Service"
What do you like best about Nextiva? The agent that helped me was very fast and knowledgeable. He was able to answer all of my questions with no hesitation. He set up my phone and VM with no problems, and told me what he was doing in each step.
AU
Anonymous User
01/26/23
"Easy system to set up and covers all business needs."
What do you like best about Nextiva? Great customer service, a salesperson connected with us on the same day we sent an inquiry and explained all the features and prices.
AU
Anonymous User
01/26/23
"We have been with Nextiva for several years and are very satisfied."
What do you like best about Nextiva? Easy to set up and plenty of features. Support is excellent What do you dislike about Nextiva?
DC
Dan Callahan
01/26/23
Excellent Service
Excellent Service. Thanks
JL
Julia L
01/26/23
"The Best"
What do you like best about Nextiva? I am always pleased by how quickly my tickets are responded to. No matter what the issue or need is, someone takes care of it. I can call or email and either way it is answered promptly. Customer service is always amazing.
DS
Daniel S
01/26/23
"Nextiva experience"
What do you like best about Nextiva? Better features and lower price than my previous VOIP carrier What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].