9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 3981-3990 out of 6255
CC
Christopher C
02/01/23
"Fantastic"
What do you like best about Nextiva? Super Intuitive, great support, nice call flow What do you dislike about Nextiva?
AU
Anonymous User
02/01/23
"Nextiva is fantastic"
What do you like best about Nextiva? All of the additional little perks that you do not get with other providers. We use the conference bridges, the call routing, as well as the messaging feature. We like everything.
LH
Lakiva H
02/01/23
"Outstanding Service"
What do you like best about Nextiva? I love our new phone system greeting and prompts. Very convenient!! Great customer service. I love my representative Kyle he was very helpful in my setup process.
WR
Warren R
02/01/23
"the experience was amazing! the live support I received to set up the platform was exceptional"
What do you like best about Nextiva? the end to end process was very efficient - up and running in one day What do you dislike about Nextiva?
AU
Alex U
02/01/23
"Sign up for Nextiva for my Marketing Agency"
What do you like best about Nextiva? The main reason why I signed up for Nextive is that I'm growing my business and adding new team members, and I need them all to communicate easily
AU
Alex U
02/01/23
"Sign up for Nextiva for my Marketing Agency"
What do you like best about Nextiva? The main reason why I signed up for Nextive is that I'm growing my business and adding new team members, and I need them all to communicate easily
WR
Warren R
02/01/23
"the experience was amazing! the live support I received to set up the platform was exceptional"
What do you like best about Nextiva? the end to end process was very efficient - up and running in one day What do you dislike about Nextiva?
LH
Lakiva H
02/01/23
"Outstanding Service"
What do you like best about Nextiva? I love our new phone system greeting and prompts. Very convenient!! Great customer service. I love my representative Kyle he was very helpful in my setup process.
AU
Anonymous User
01/31/23
"Unsecure. Unreliable. Unusable."
What do you like best about Nextiva? Nothing. Hooding Nextiva is the worst telecommunications decision I have made in decades. What do you dislike about Nextiva?
VF
Victoria F
01/31/23
"great customer service, awesome phone. Easy to manage"
What do you like best about Nextiva? Was having trouble getting phone connected to service. Reached out over chat and they got it up and running with a few simple steps! We ordered Cisco adapter and it was easy to return.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].