9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 3931-3940 out of 6255
ER
Elite R
02/09/23
"Love The Platform"
What do you like best about Nextiva? The system is user-friendly and easy to utilize amongst all of our team. We have all of our call and text functions in a affordable plan with Nextiva. Definitely solves our phone systems issues.
MB
Matt B
02/09/23
"Nextiva was just what I was looking for to run my small business and at the right price."
What do you like best about Nextiva? Plenty of options for a small business in their basic package, and the cost is right. What do you dislike about Nextiva?
IV
Igor V
02/09/23
"Good functionality, but not so good support!"
What do you like best about Nextiva? Easy basic setup Web, desktop (PC and Mac), mobile (iOS and Android) versions available
DB
Debbie B
02/09/23
"Chat for app not working"
What do you like best about Nextiva? I can be away from the office and still make and receive calls. What do you dislike about Nextiva?
MG
Monica G
02/09/23
"I like the texting feature but having issues with call quality"
What do you like best about Nextiva? I like that I can text clients from the app and that they can text me What do you dislike about Nextiva?
FT
Fatima T
02/08/23
"Quick service with friendly staff to answer all my questions timely."
What do you like best about Nextiva? I love how supportive Nextiva is in finding what is best for my needs. It is my first time getting a fax number for my business. They worked with me patiently as I asked all my questions. The email and phone support has been great in making my decision and signing up for Nextiva
LW
Levi W
02/08/23
"A Softphone Solution For Businesses"
What do you like best about Nextiva? Nextiva is a relatively simple platform to comprehend. If you can work with a cell phone, you can use the Nextiva phone app. Additionally, customer support is very good and always available to help with any issues.
DP
Dana P
02/08/23
"Great Customer Service with Sales and Support"
What do you like best about Nextiva? Sales associate was professional, clear and accomodating. The technical support helped me set-up my account step-by-step and was very easy to understand.
AB
Ali B
02/08/23
"The best VoIP platform ever ."
What do you like best about Nextiva? I liked the price , fast connection, and beautiful design. What do you dislike about Nextiva?
JP
joseph p
02/08/23
"Fast and great tech support"
What do you like best about Nextiva? The best thing about Nextiva is their tech support is great and fixes stuff fast What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].