9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 3911-3920 out of 6255
LO
Lisa O
02/14/23
"Easy Peasy"
What do you like best about Nextiva? Their knowledge and availability. They are accessible by phone, chat or support ticket and easy to work with. What do you dislike about Nextiva?
AA
Alesia A
02/14/23
"Great Company"
What do you like best about Nextiva? Easy setup, has excellent material, and great connections. What do you dislike about Nextiva?
CF
Charles F
02/14/23
"Great one on one cusotmer service"
What do you like best about Nextiva? Competitive price, advanced technology, and friendly customer service. What do you dislike about Nextiva?
NT
Natasha T
02/14/23
"Very Efficient"
What do you like best about Nextiva? I just moved from Google Voice to Nextiva. And I like the fact that I got a local number, 800 and fax number for my up new business. Serhi was very helpful and answered all of my concerns. My number was ported over in less than 10 minutes after we got off the phone.
RC
Robert C
02/13/23
"Left Ring Central to NEXTIVA Best Decision I've Made EVER"
What do you like best about Nextiva? Customer Service was unbelievable, they helped me set up and port numbers from ring central without a hitch. The price was better, the capabilities blow Ring Central away and the ease of access. SO Happy with NEXTIVA....
AB
Ashley B
02/12/23
"10/10 love it"
What do you like best about Nextiva? The process of setup and the help getting everything goin was great! What do you dislike about Nextiva?
KG
Kellan Green
02/12/23
Very helpful and patient
They were willing to help do everything I needed even though it took a very long time, they were extremely patient and helpful
MA
mj a
02/10/23
"Great experience!"
What do you like best about Nextiva? The representative I chatted with was efficient and helpful with my concerns and requests. What do you dislike about Nextiva?
JP
John P
02/10/23
"The customer service was excellent! Everybody I worked with went above and beyond for me"
What do you like best about Nextiva? The Customer Service was excellent and the service works very well What do you dislike about Nextiva?
AL
Andrew L
02/10/23
"Great Phone Provider"
What do you like best about Nextiva? Nextiva's uptime has always been fantastic. We have experience almost no outages, and when we do, they're over almost instantly. Sound quality is always great, and the app makes it a breeze to work remotely unexpectedly without issue.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].