9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 3861-3870 out of 6255
AR
Andrew R
02/23/23
"Solved many phone problems."
What do you like best about Nextiva? Addresses the various communication complexities for even the smallest business at a very attractive price. What do you dislike about Nextiva?
ST
Sicilia T
02/23/23
"Nextiva is easy to work with"
What do you like best about Nextiva? When I needed to update our business account information, the Nextiva associates were very helpful and ensured the issue was resolved quickly.
LS
Linda Sobol
02/23/23
Alina was very helpful!
Date of experience: February 24, 2023
JW
John W. B
02/23/23
"Very Impressed with the quality of service!"
What do you like best about Nextiva? Their open form of communication and customer service. What do you dislike about Nextiva?
MC
Mikayla C
02/23/23
"Great choice for business phone service"
What do you like best about Nextiva? It's very easy to set up and make changes as needed. Responsive and helpful support available via chat. Great variety of features included.
KW
Kevin W
02/22/23
"Great service and easy set up."
What do you like best about Nextiva? It was easy to set up. A service representative called me, assisted with setting up my account, and ensured all my questions were answered.
RH
Rachel H
02/22/23
"Unreliable"
What do you like best about Nextiva? I like that it has a desktop app platform What do you dislike about Nextiva?
JA
Jamie A
02/22/23
"It is so lovely to feel like we are actually being taken care of -- Because we are!"
What do you like best about Nextiva? Nextiva has been a fantastic contrast to the big company we had been previously using for VoIP. The Implementation process was a miracle, and the team was beyond helpful. Now that we are live, the support team has been responsive and found a solution every time I've presented a question! The previous provider made us work for months before they had one solution. It is so lovely to feel like we are actually being taken care of -- Because we are!
CS
chris s
02/22/23
"Great phone service"
What do you like best about Nextiva? This is a great phone service that fixed our issue. It is very customizable and reasonably priced What do you dislike about Nextiva?
D
Dan
02/22/23
Nextiva personal are always on top of…
Nextiva personal are always on top of it. We have had very few issues and most were resolved with one call. The system itself just works?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].