9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
Add to compare
Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
Filter results
Sort by :
Showing 21-30 out of 6255
A
A.T
11/08/24
Carlos made a bad situation better.
Carlos made a bad situation tolerable. He was very helpful and attentive to my situation.
C
Creature
11/08/24
Love the way the setup was fast and…
Love the way the setup was fast and easy and reasonable
S
Shaddi
11/08/24
Great people
All parties involved
K
Katelyn
11/08/24
Wonderful Customer Service
We have recently had a change in management, and the transition has been quite massive. Nick was extremely kind quick and helpful in getting all of the necessary information updated. Thank you!
KE
khalid Elhassan
11/08/24
Leo L
Leo L. Worked with me on case # 03900167 he provided an excellent service
D
Dawn
11/08/24
Keep This One!! Wonderful Customer Care
I had the pleasure of working today with Leo L on case #03901504. I had attempted to work through this issue through chat but generally find the chat service at nextiva to be slow and ineffective. I am so incredibly thankful for Leos professionalism and friendliness. He responded to my concerns and worked quickly to help with my issues. I wish I could hire him to work for my practice! You have a wonderful employee
IS
Isaac Smith
11/08/24
Saul was great
Saul was great! Keep up the good work and I hope you get a raise!!! #TeamNextiva
M
MOSHE
11/07/24
Nate / Vitaliy on case case number…
Nate / Vitaliy on case case number 03868485 helped us tremendously with setting up a new account and renewing our current contract with ease. We would definitely recommend him and Nextiva to anyone in need of your services.
GP
G Pontious
11/07/24
Leo L
Leo L. was very helpful and met the need I was calling about. He was on top of it! Thank you, Leo
SG
Sergio Gomez
11/07/24
Ed G Case #
Ed G Case #: 03900518 Wonderful experience. Ed G was great.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].