9.6
Spot Score
Empowering businesses through advanced communication solutions.
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Starts from $18.95/User/Month when Billed Yearly
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 191-200 out of 6255
IM
Ingrid Macarty
10/02/24
Gustavo was amazing
Gustavo was amazing, took care of all my needs to add a line and purchasing a new phone. Very patient and caring.
FK
Fikrie Katreva
10/02/24
I work with Nextiva fax for 7 years
I work with Nextiva fax for 7 years. Very fest and very good customer service and support. I'm very happy to have Nextiva in my business. I suggest Nextiva to my friend and business partners. Today I help to my sister Fikrie Katreva-President Fair Trucking Corp to open account with Nextiva and for her business. Thank you Nextiva Team !!! Radiana Kadelkova President Etna Trans Inc
CC
Cosmo Credit Repair
10/02/24
I had the best experience with Nate @…
I had the best experience with Nate @ CR and case number 03786456. Nate was able to answer all of my questions and concerns thoroughly and with great detail. I have been a customer since 2018 and don’t have the time to call in with questions as I’d like and out of anytime I have called, this has been the best experience. I am a very detailed and analytical customer and Nate was amazing at being extremely detailed with me, patient, clear and understanding. Nate had a great clear positive ...
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R
Rick
10/02/24
Very patient and helpful
Date of experience: October 02, 2024
KB
Kent Beavers
10/02/24
Unbelievable language barrier!!!
Date of experience: October 02, 2024
NP
Nilesh P
10/01/24
Excellent onboarding
Customer service prompt, effective
WR
Wade Rodgers
10/01/24
This was a fantastic experience
This was a fantastic experience! I currently use a competitor at another location and your knowledge, customer service, customer interaction, and process are much better! I could not be happier with my experience with your team from the initial sales to the tech assistance with setup!
M-
MY - VIET, INC
10/01/24
Leonardo Luna helped me a lot when I…
Leonardo Luna helped me a lot when I called Nextiva. He is a patient person and listens to me. I am very happy to use Nextiva's service with his assistance
AF
Anthony Felder
10/01/24
Helped set things up
Helped set things up. Walked me through everything.
M
MOSHE
10/01/24
UPDATING INFO
Date of experience: October 01, 2024
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
