NextGen Healthcare EHR Reviews in May 2025: User Ratings, Pros & Cons

"Nextgenhealthcare is wonderful and smartly or easily operated"

What do you like best about NextGen Healthcare EHR? Its easy way of being well used with other softwares makes me recommend for use in our hospital. Nextgenhealthcare is easy to operate and serve many customer in different departments. What do you dislike about NextGen Healthcare EHR? The team that is supposed to manage its failures and faults are slow to respond to even emergencies .This is the very weakness discovered in my hospital concerning nextgenhealthcare software Recommendations to ...

"Best cloud based electronic health records."

What do you like best about NextGen Healthcare EHR? It is online based software hence very secure in term of record storage as data can be retrieved in future in case it is required mostly in cases of looking for patient history. Also the software allows patient to book online appointments without physical travelling to the hospital. Offers a free demo before actual purchase of the software. What do you dislike about NextGen Healthcare EHR? The software is expensive. Also the customer ...

"NextGen's EHR is complicated on screen, but a great system once you adjust to the fields."

What do you like best about NextGen Healthcare EHR? Within the EHR, I like that NextGen allows for phrases to be saved for repeat use. It makes charting much easier. What do you dislike about NextGen Healthcare EHR? I don't like how many different fields and tabs there are in the EHR. I don't think it is user friendly, especially for doctors and medical scribes who work and type at a fast pace. I find myself spending more time clicking to get to the right place when I could be finishing the ...

"NextGen in Primary Care"

What do you like best about NextGen Healthcare EHR? I liked that NextGen allows for scanning of documents into patient charts. I also liked that the appointment schedule was customizable. What do you dislike about NextGen Healthcare EHR? I did not like the speed at which the software operates. It often felt clunky and old. What problems is NextGen Healthcare EHR solving and how is that benefiting you? While I was using NextGen, I had the opportunity to track patient appointments and see ...

"Customer Service - Tutorials - Customization "

What do you like best about NextGen Healthcare EHR? Healthfusion via Nextgen is an easy EHR to navigate. I can edit blueprints, and can easily access customer service if needed. What do you dislike about NextGen Healthcare EHR? The orders tab is not customizable. Specifically lab panels, and it leads to confusion. HF did not have a resolve for this. What problems is NextGen Healthcare EHR solving and how is that benefiting you? Medical documentation is streamlined which is a bonus for ...

"Very slow and redundant templates"

What do you like best about NextGen Healthcare EHR? Nothing at all. It is a very slow and redundant program What do you dislike about NextGen Healthcare EHR? Everything. Scheduling, the way meds are put in, the patient hx and complaints, redundant templates and there is such slow support. Recommendations to others considering NextGen Healthcare EHR: Very slow product. The customer service is okay, but you need to realize that the ease of use for medical assistants is very bad. What problems ...

"NextGen"

What do you like best about NextGen Healthcare EHR? There is lots of information in one location. This software makes tracking patients healthcare needs very easy. What do you dislike about NextGen Healthcare EHR? There is not a good way to run reports on immunizations that need updated, A1c's that are out of range etc. What problems is NextGen Healthcare EHR solving and how is that benefiting you? Able to track individual patients needed follow up appointments.

"Can’t stand it"

What do you like best about NextGen Healthcare EHR? There is not much I like about it. Lots of glitches What do you dislike about NextGen Healthcare EHR? System glitches all the time, when you go to order testing and then go to another screen it doesn’t save What problems is NextGen Healthcare EHR solving and how is that benefiting you? Meeting meaningful use requirement

"Sophisticated product for accurate billing"

What do you like best about NextGen Healthcare EHR? Very user friendly. Easy application and navigation throughout configuration. Patient portal; billing and appointment scheduling easy to setup. Customer service is very helpful What do you dislike about NextGen Healthcare EHR? Clicking, check boxes. Takes a bit longer to check boxes to get through the coding. Recommendations to others considering NextGen Healthcare EHR: I would highly recommend this product. The software is very easy to ...

"Cumbersome and inefficient"

What do you like best about NextGen Healthcare EHR? Lab studies are available as are vital signs. It is easy to access prior notes and records What do you dislike about NextGen Healthcare EHR? Extremely time consuming, cumbersome, and inefficient. The number of radio buttons to be completed for each section is excessive and wastes a lot of time. What problems is NextGen Healthcare EHR solving and how is that benefiting you? It is relatively cheap so it allows those who have limited funds to ...