NetBase Review: Is It The Right Social Media Analytics Software For Your Team?
Best for Mid-market · Enterprise
NetBase offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Media
Support
FAQ
Blogs
What is NetBase?
NetBase is the brand new social media analytics software that provides you with detailed reports on your social media marketing and campaigns. NetBase offers advanced, comprehensive data analysis software that enables instant insights into your social media efforts. Its predictive analytics shows you who’s loyal and ripe for marketing, the most influential users, who needs extra attention based on positive or negative feedback, and much more.
Pricing
NetBase offers custom pricing plan
Best For
Designed for mid-market and enterprise teams
NetBase Software Demo
NetBase was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider NetBase
- Team types
- Large Enterprises, Medium Business
Why teams choose NetBase
Offers detailed insights for analyzing industry-specific topics and conversations.
Possibility to create analysis on brand/product conversations quickly.
Clear interface with cross-tab analysis and thematic filtering.
Is NetBase right for you?
What buyers should know before shortlisting NetBase
NetBase is a highly valued platform for social listening and analysis, as highlighted in recent reviews. Users praise its ease of use and the depth of insights it provides.
The ability to create detailed analyses and generate valuable consumer insights stands out as a key strength. Additionally, the platform offers customizable dashboard options and thoughtful data segmentation features, empowering users to delve into consumer behaviors with precision.
While some users mention minor drawbacks such as limitations in customizing dashboard visuals and the learning curve for deep insights, these do not overshadow the overall positive user experience. The need for better integration with platforms like Pinterest and enhancements in historical data availability are subtly referenced as areas for potential improvement.
Overall, NetBase is hailed for its comprehensive analytics, robust data access, and exceptional customer service. Its versatility in monitoring brand conversations, identifying audience trends, and providing actionable insights across various industries makes it a go-to choice for businesses aiming to stay ahead in the competitive landscape of social media analysis.
NetBase pros and cons
- NetBase pros
Offers detailed insights for analyzing industry-specific topics and conversations.
Possibility to create analysis on brand/product conversations quickly.
Clear interface with cross-tab analysis and thematic filtering.
- NetBase cons
Limitations in demographics data accuracy outside the United States.
Steep learning curve for deep insights and complex functionalities.
Ready to try it?
Get started with NetBase
Connect with the team for a personalised demo.
What is the pricing of NetBase?
NetBase uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Weighing your options?
Not sure if NetBase fits your budget?
NetBase reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 257 reviews, with strong overall satisfaction.
What buyers like
- Offers detailed insights for analyzing industry-specific topics and conversations.
- Possibility to create analysis on brand/product conversations quickly.
- Clear interface with cross-tab analysis and thematic filtering.
Common complaints
- Limitations in demographics data accuracy outside the United States.
- Steep learning curve for deep insights and complex functionalities.
- Limited historical Twitter data access without additional costs.
Are you using NetBase?
What users are saying
TL
Tkeyah L
12/02/20
Love the product and our account manager.
What do you like best? Our account manager is extremely attentive and responsive to our company's needs. What do you dislike? The cap on ...
Read more
G
Guilherme C
12/02/20
Netbase Customer Usability
What do you like best? What I most like about Netbase Quid is the possibilities the platform give to it users, making it easier to create analysis ...
Read more
AA
America A
11/29/20
My Favorite Tool for Social Conversation Analysis
What do you like best? Ability to splice and dice social conversation data in an intuitive way within the "Analyze" tab. What do you dislike? ...
Read more
HB
Haifa B
10/21/20
Informs, tracks, and gets us closer to the conversation in real time
What do you like best? The integrated features to understand consumer conversation o inform strategy and track performance/shift with new strategy ...
Read more
MD
Michael D
10/19/20
NetBase Review - Social Chain Data Analyst
What do you like best? Helpful support staff that are quick to respond to help you get the insights you need. What do you dislike? The ...
Read more
ES
Executive Sponsor in Entertainment
09/15/20
NetBase Quid is the tool for you to build personas & get accurate results for sentiment
What do you like best? Quickly understanding sentiment drivers of our audience towards a product launch or campaign. Looking at how followers ...
Read more
- See if NetBase fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of NetBase?
The strategy of collecting data from social media sites and blogs and assessing that data to make business decisions is referred to as socia…
Predictive analysis is a powerful software feature that allows users to forecast future outcomes based on historical data and statistical al…
A report is a type of writing that is organized around identifying and examining issues, events, or results that have occurred in the physic…
Social media monitoring means listening to millions of conversations on the web to assess what is being said about a particular brand, topic…
NetBase Support Options
Frequently Asked Questions About NetBase
Common questions buyers ask before choosing NetBase.
NetBase is a Social Media Analytics Software. NetBase offers Analytics (Social Media), Social Media Monitoring, Predictive Analysis and many more functionalities.
Buyers commonly note the following limitations of NetBase: Limitations in demographics data accuracy outside the United States.; Steep learning curve for deep insights and complex functionalities.; Limited historical Twitter data access without additional costs..
NetBase offers Quotation Based pricing model
The starting price is not disclosed by NetBase. You can visit NetBase pricing page to get the latest pricing.
Ready to try it?
Get started with NetBase
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].