9.1
Spot Score
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Namecheap continues to stand out as one of the most reliable and customer-centric domain registration and hosting services on the market. Across numerous customer reviews spanning the last year, the platform consistently garners praise for its exceptional customer support. Users frequently highlight the professionalism, patience, and problem-solving prowess of ...Read more
Exceptional and accessible 24/7 customer support, consistently resolving issues promptly and professionally.
Helpful and knowledgeable live chat agents who guide users step-by-step, even those with limited technical expertise.
Affordable pricing on domains and related services, with customizable add-ons.
Reliable and trustworthy experience as a domain registrar, preferred by long-term users.
Initial learning curve for beginners during domain transfer or complex setups, requiring guided assistance.
Occasional delays reported in chat-assisted resolutions, though generally resolved with persistence.
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Showing 91-100 out of 3172
CA
Cherry Alexander
06/05/24
Great on-line support
Tech support with on-line chat was great!
I
Isabel
06/05/24
Fantastic Customer Support
Customer support has been absolutely helpful and resourceful 100% of the times I contacted them. Thanks!
SS
sminil satose
06/05/24
after purchase service is great
after purchase service is great. Agents help you in all possible ways and make changes for you. Thank you for the great experience.
W
Wanda
06/04/24
Hakkim N
Hakkim N. provided clear instructions and patiently waited as I navigated through solving the problem.
J
Joshua
06/04/24
Namecheap have always been known to be…
Namecheap have always been known to be there for thier clients. They takes time to guide you through until the issue is resolved. They helped solved my SSL issue.
BH
BOTBOOSTERS HUB
06/04/24
Walked me through step by step
Walked me through step by step, Aishwarya. K was extremely patient while I stumbled around like a Neanderthal trying to send a screenshot. I was....unsuccessful with sending the screenshot.LOL. Nevertheless, "K" was patient and even tracked the email I was forced to send due to my lack of technological deficiencies. I truly appreciate your patience and helping me resolve my issues.
RB
Ron Bonderchuk
06/04/24
great service and fast reaspone
great service and fast reaspone
AA
Andy Arrow
06/04/24
Knowledgeable
Knowledgeable, efficient, polite representative.
SD
Sarah Daniels
06/04/24
Excellent support and overall experience
I have been using Namecheap for quite a while and I have to say, of all the support I experience from lots of different companies, theirs is definitely one of the best. Very responsive, always helpful and in most cases, get problems quickly and in one visit. I highly recommend them for hosting
IA
Iftikhar Ahmad
06/04/24
Excellent tech support
Excellent tech support, always available in few second to answer the question and provide best support.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
