9.3
Spot Score
Streamline your business with MYOB
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MYOB is a longstanding and robust accounting software solution, offering tools to streamline financial management for businesses of various sizes. Users appreciate its comprehensive feature set, including automated accounting, bank feeds, payroll management, and detailed reporting capabilities. The platform's ability to handle tasks like tax compliance, ...Read more
Excellent customer service with knowledgeable, patient, and helpful staff for resolving queries and providing step-by-step assistance.
User-friendly interface that simplifies day-to-day tasks, bookkeeping, invoicing, and report generation.
Comprehensive accounting features for payroll, expense tracking, taxation, and compliance, making it suitable for businesses of various sizes.
Automates accounting processes and integrates bank feeds, significantly reducing manual effort.
Subpar customer support experience with long wait times, call disconnections, and unresolved issues being frequently mentioned.
Frequent bugs, system glitches, and problematic updates negatively affect usability and create additional work for users.
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Showing 81-90 out of 120
L
LF
06/01/21
Used the MYOB chat option
Used the MYOB chat option, in minutes I had a script error sorted and was back to work. I was able to screenshot the issues and the assistance I received was targeted and effective. Really helpful support staff.
EV
Elizabeth Varela
05/28/21
Had a great experience
Had a great experienceIs the first time I used LiveChat the consultant Tanya was really helpful and have a lot of patience explaining how to resolve my query
KO
Kornelia Olasz-Toth
05/27/21
Very helpful will use live chat in the…
Very helpful will use live chat in the future as it takes less time then waiting on the phone.
SJ
Steven James
05/27/21
Sinead was patient and VERY…
Sinead was patient and VERY kbnowledgable
J
Janine
05/26/21
I had a problem opening a PC version of…
I had a problem opening a PC version of Accountright. Kate, MYOB consultant directed me to a hot fix which hopefully will work. Kate was very clear in her instructions, she was patient and made working out the problem less stressful.
T
Tricia
05/25/21
My problem was solved quicker than…
My problem was solved quicker than usually:)
PF
PM Fuerte
05/24/21
Tax Receipt Issues
Easy to talk to and professional. :)
RW
Rob White
05/16/21
had a frozen backup with online file…
had a frozen backup with online file which stopped logging back on. explained problem via chat. tech fixed problem quickly and kept in touch with me during process and we both knew what was expected all the way through. was a quick resolution and v. happy with process
E
Elisabeth
05/07/21
Quick response to my questions
The Help Desk was easy to contact via live chat. The person I dealt with was knowledgeable and quick to answer my questions.
N
Narelle
05/06/21
Using Chat to help me with Team MYOB
I used Chat today to help me with my Team MYOB matter. Being a first time user of Team MYOB it was much easier to use the Chat option and deal with my questions first hand. I would use Chat over anything else every time. Thanks MYOB for making this option available.
