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9.3

Spot Score

MYOB - Accounting Software

MYOB Reviews in May 2025: User Ratings, Pros & Cons

Streamline your business with MYOB

4.3

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MYOB Reviews & Ratings

4.3

Very Good

Based on 253 ratings & 120 reviews

Rating Distribution

Excellent

(79)

Very Good

(25)

Good

(6)

Poor

(0)

Terible

(10)

Expert's Review

MYOB is a longstanding and robust accounting software solution, offering tools to streamline financial management for businesses of various sizes. Users appreciate its comprehensive feature set, including automated accounting, bank feeds, payroll management, and detailed reporting capabilities. The platform's ability to handle tasks like tax compliance, ...Read more

MYOB pros and cons

  • Excellent customer service with knowledgeable, patient, and helpful staff for resolving queries and providing step-by-step assistance.

  • User-friendly interface that simplifies day-to-day tasks, bookkeeping, invoicing, and report generation.

  • Comprehensive accounting features for payroll, expense tracking, taxation, and compliance, making it suitable for businesses of various sizes.

  • Automates accounting processes and integrates bank feeds, significantly reducing manual effort.

  • Subpar customer support experience with long wait times, call disconnections, and unresolved issues being frequently mentioned.

  • Frequent bugs, system glitches, and problematic updates negatively affect usability and create additional work for users.

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Showing 21-30 out of 120

KG

Kunal G

07/14/22

4.5 out of 5

"Great Software"

What do you like best about MYOB? I am able to complete day to day tasks f What do you dislike about MYOB? for all my clients in very easy and effective manner. On the rside while using MYOB it is very easy to track day to day or weekly or monthly or even quarterly reports. I use to file GST and payroll taxes via MYOB. Recommendations to others considering MYOB: If some one is trugglinh with accounting just because of software then must use MYOB. What problems is MYOB solving and how is ...

Read more

AU

Anonymous User

06/29/22

5 out of 5

"It is user-friendly and has all the features that meets my expectation."

What do you like best about MYOB? I am able to record my data in detail and get the reports I want or need for different projects. What do you dislike about MYOB? Currency feature is often in dollars ($) What problems is MYOB solving and how is that benefiting you? I'm able to add job codes and categories for different projects, and either get a specific project report or a consolidated one.

MS

Mark S

06/28/22

1 out of 5

"MYOB GreenTree"

What do you like best about MYOB? It is easy to make entries between different companies with the offset automatically going to the intercompany account. What do you dislike about MYOB? Limited inquiry abilities make it difficult to research and lookup information. No financial reporting outside of trial balances. What problems is MYOB solving and how is that benefiting you? Not much

AU

Anonymous User

04/26/22

2.5 out of 5

"Does the job, interface could use an overhaul"

What do you like best about MYOB? If you're used to MYOB, it does the job. It has all the features a small business would need. What do you dislike about MYOB? The user interface is aged and could use an overhaul. Compared to newer cloud based accounting systems, it seems quite far behind now. The fact that it didn't have native integrations with Shopify at the time meant we switched to Xero. What problems is MYOB solving and how is that benefiting you? A place to handle accounting. It ...

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AU

Anonymous User

04/26/22

2.5 out of 5

"Does the job, interface could use an overhaul"

What do you like best about MYOB? If you're used to MYOB, it does the job. It has all the features a small business would need. What do you dislike about MYOB? The user interface is aged and could use an overhaul. Compared to newer cloud based accounting systems, it seems quite far behind now. The fact that it didn't have native integrations with Shopify at the time meant we switched to Xero. What problems is MYOB solving and how is that benefiting you? A place to handle accounting. It ...

Read more

AU

Anonymous User

03/06/22

5 out of 5

"MYOB is great"

What do you like best about MYOB? I used MYOB for many years an he reports are the part I like best. What do you dislike about MYOB? Lack of regular updates don't. They don't come very often. What problems is MYOB solving and how is that benefiting you? Acounting prolems are solved everyday with MYOB.

DM

Dominique Music

12/13/21

1 out of 5

An absolute joke!

An absolute joke!Since MYOBs automatic update I have experienced multiple problems using MYOB Essentials. For the past month I have called MYOB at least 20 times. 15 of which, I have waited more than 45 mins on hold only to be disconnected.I run a business and do not have time to waste waiting on the phone for nothing!Amanda is absolutely useless and has no empathy whatsoever. The calls service process is ridiculous and beyond slow. The only commendable assistance I've received is from ...

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HS

Harold Sher

12/09/21

1 out of 5

Help desk wait times appalling

Help desk wait times appallingDespite promises that this would improve it is getting worse. Currently been waiting 1hour 13 minutes audio message tells be by estimated wait time another 40 minutes. Myob has no respect for the customers time

AU

Anonymous User

11/05/21

4 out of 5

"It's good but not perfect"

What do you like best about MYOB? Able to seemlessly generate the report that I want What do you dislike about MYOB? Payroll function seems a bit lacking compared to other accounting software What problems is MYOB solving and how is that benefiting you? general bookkeeping and accounting problem can be solved with this package

AS

Adric Spiteri

10/29/21

1 out of 5

Never use MYOB software.

After being swapped over by MYOB to their new interface, I found that some invoices weren't connecting to the right business and worst of all that ALL my quotes had the incorrect (less) amounts to what was originally quoted. This was due to the quantity was not being carried over from the old system. After over 30 minutes on hold, their solution was to send me an excel spreadsheet with all my quotes and told me to manually update them all!Incredible.I will never use MYOB againThe end#myob ...

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