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MyFax - Fax Software

MyFax Reviews in May 2025: User Ratings, Pros & Cons

Efficient faxing made effortless.

4.2

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MyFax Reviews & Ratings

4.2

Very Good

Based on 1015 ratings & 604 reviews

Rating Distribution

Excellent

(551)

Very Good

(22)

Good

(8)

Poor

(1)

Terible

(22)

Expert's Review

MyFax has proven to be a reliable and customer-centric service over the past year, as highlighted by numerous satisfied users. The standout feature of MyFax appears to be its exceptional customer service, with multiple customers praising representatives like Elizabeth, Chris, and Nicoleta for their prompt and efficient support. Users consistently mention quick ...Read more

MyFax pros and cons

  • Efficient and responsive customer service team, providing quick and professional assistance.

  • Support representatives like Nicoleta L, Elizabeth V, and Marijana excel in handling customer issues promptly and efficiently.

  • Service offers attentive and personalized support, making customers feel valued and cared for.

  • Navigating the system and finding certain features could be challenging for some users.

  • Lack of clarity or clear confirmation on actions taken, such as service cancellation, can be improved for better user experience.

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Showing 601-604 out of 604

MS

Mike Strader

08/26/20

5 out of 5

Joke provided great service assisting…

Joke provided great service assisting me in cancelling my account. MyFax is an excellent service. I just don't need the service frequently enough to justify the minimal cost.

M

Mark

08/25/20

5 out of 5

Lyra did a good job helping me out and…

Lyra did a good job helping me out and going over my billing options. Great customer service.

JW

Jakub Wozniak

08/25/20

5 out of 5

The waiting time was really short.

The waiting time was really short.Lyra helped me with my cancellation without any of the aggressive marketing that some companies use to keep customers.Should I require the service, I will apply again.

CJ

Cris Justin

08/24/20

5 out of 5

Great customer service and prompt…

Great customer service and prompt action from Rowena. Overall wonderful experience.