Efficient faxing made effortless.
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Starts from $10/Month
MyFax has proven to be a reliable and customer-centric service over the past year, as highlighted by numerous satisfied users. The standout feature of MyFax appears to be its exceptional customer service, with multiple customers praising representatives like Elizabeth, Chris, and Nicoleta for their prompt and efficient support. Users consistently mention quick ...Read more
Efficient and responsive customer service team, providing quick and professional assistance.
Support representatives like Nicoleta L, Elizabeth V, and Marijana excel in handling customer issues promptly and efficiently.
Service offers attentive and personalized support, making customers feel valued and cared for.
Navigating the system and finding certain features could be challenging for some users.
Lack of clarity or clear confirmation on actions taken, such as service cancellation, can be improved for better user experience.
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Showing 591-600 out of 604
I
IsraelC
08/28/20
This service has been helpful
This service has been helpful. The customer service rep, Lyra, was also very polite and efficient.
TM
Trinda Merriweather
08/28/20
Cancellation process was awful and I never used the service.
As a suggestion, it sure would be nice if the company made it as easy to cancel this service as they did for the customer to join. Its taken me 30 minutes out of my day to just cancel and I never used the service. Glad I changed my mind.I have nothing negative to say about the customer service person I chatted with. Lucena was fantastic and did her job well. But the cancellation process is too time consuming.UPDATE: I received a response from the company stating their wait times are due to ...
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AF
Aamina Faleel
08/27/20
Dee provided a great service today to…
Dee provided a great service today to cancel my myfax account.
T
Tim
08/27/20
Dee provided very good support.
Dee provided very good support.even though the wait was very long, the cancellation process was fairly painless.
CH
Crystal H
08/27/20
Long wait, great agent
While the wait was ridiculously long, the agent who helped me was very responsive and helpful and got my request taken care of.
KH
Kendra Harrell
08/27/20
Dee provided excellent support and was…
Dee provided excellent support and was so courteous! She offered a quick resolution to my needs. Thank you!
C
Christopher
08/27/20
Waited a long time
Waited a long time. I don’t like being hard sold either.
SB
Sean Belliveau
08/27/20
Extremely long hold time
The service provided by Rowena was excellent however the wait time was extraordinarily long......greater than 30 minutes. I've had shorter waits with the government. It sort of felt like the hold times were to encourage me to give up trying to cancel my account.
D
David
08/26/20
Simple cancellation process
I used the Live Chat to cancel my account. After waiting a brief period of time, I was able to connect with Glaiza. She was very professional and quick in assisting me without any hassles about cancelling my service.
EJ
Elaine Jansen
08/26/20
Glaiza was very helpful
Glaiza was very helpful. There was a little wait but after connecting to an agent my problem was resolved quickly. Not the most Mobile friendly website but not bad either.
