Efficient faxing made effortless.
Add to compare
Starts from $10/Month
MyFax has proven to be a reliable and customer-centric service over the past year, as highlighted by numerous satisfied users. The standout feature of MyFax appears to be its exceptional customer service, with multiple customers praising representatives like Elizabeth, Chris, and Nicoleta for their prompt and efficient support. Users consistently mention quick ...Read more
Efficient and responsive customer service team, providing quick and professional assistance.
Support representatives like Nicoleta L, Elizabeth V, and Marijana excel in handling customer issues promptly and efficiently.
Service offers attentive and personalized support, making customers feel valued and cared for.
Navigating the system and finding certain features could be challenging for some users.
Lack of clarity or clear confirmation on actions taken, such as service cancellation, can be improved for better user experience.
Log in Required to View Reviews
Filter results
Sort by :
Showing 581-590 out of 604
J
Johnny
09/02/20
Something perfect something to improve
Five stars for customer support on messenger, 1 star because if you want to cancel your subscription, you can't do by yourself but you have to call the service. But there is the chance that the number to call is not valid like happened to me. It would be simple to put some link to contact the support by messenger or by chat and, most important, allow users to cancel subscription by theirselves
J
Jordan
08/31/20
Cherry in the customer service…
Cherry in the customer service department was very helpful and efficient!
LK
Layne Kangas
08/31/20
Rowena was very helpful and quick to…
Rowena was very helpful and quick to respond. I appreciate her help!
PA
Pauline Alley Law
08/31/20
Cherry was the rep who helped me in getting an extra month of free service
Cherry was the rep who helped me in the online chat. I was going to cancel after the 10-day trial period since our company doesn't use fax enough to justify a monthly subscription. She offered us an extra month to evaluate free of charge. With the extended time, we'll definitely have more opportunities to see if we can utilize MyFax on a regular basis to subscribe for the service. Thank you!
R
Robert
08/31/20
Easy to Use and Simple Cancellation
Easy To Use and Cancellation was Simple. However, I would say that the finding the cancel subscription plan from the home page was difficult to find. Cancellation could only be found through the FAQ page.
MG
Mark G.
08/31/20
Good service, though tiny type on my browser; easy to cancel
I found signing up and sending a fax was very straightforward. Also, cancelling was easy once you vigilantly waited for your chat turn (otherwise you were disconnected). My agent, Rowena A, was very friendly and efficient.My only recommendation for the MyFax servcie was that they improve the size of their text in their web browser experience. I found it very tiny, relative to other sights. Note that I was on an Ipad Pro and Safari browser. Perhaps others have different interfaces.That said, ...
Read more
FC
FRAN CENTENO
08/31/20
Thank you so much for such wonderful professional service I received today
Thank you Russ you were FABULOUS solve my problem in a matter of seconds.
R
Ryan
08/29/20
Free Trial Scam
Signed up the free trial and it did not even work. Thought I had canceled, but have been billed for months. Never even used the product once and they refuse to refund. Stay away from this company!
D
Diane
08/28/20
Great experience; easy cancellation process
I only used the free trial and sent one fax. I decided I wouldn't be able to use it enough to justify the expense. I cancelled using the Live Chat, and the process was simple and hassle-free, although I did have to wait a while. But they kept me posted as to where I was in the queue. If my circumstances change and I need a fax service, I will definitely use them.
GD
G Darling
08/28/20
Lyra was quick and helpful with my…
Lyra was quick and helpful with my issue. Great representative.
