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MyFax - Fax Software

MyFax Reviews in May 2025: User Ratings, Pros & Cons

Efficient faxing made effortless.

4.2

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Starts from $10/Month

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MyFax Reviews & Ratings

4.2

Very Good

Based on 1015 ratings & 604 reviews

Rating Distribution

Excellent

(551)

Very Good

(22)

Good

(8)

Poor

(1)

Terible

(22)

Expert's Review

MyFax has proven to be a reliable and customer-centric service over the past year, as highlighted by numerous satisfied users. The standout feature of MyFax appears to be its exceptional customer service, with multiple customers praising representatives like Elizabeth, Chris, and Nicoleta for their prompt and efficient support. Users consistently mention quick ...Read more

MyFax pros and cons

  • Efficient and responsive customer service team, providing quick and professional assistance.

  • Support representatives like Nicoleta L, Elizabeth V, and Marijana excel in handling customer issues promptly and efficiently.

  • Service offers attentive and personalized support, making customers feel valued and cared for.

  • Navigating the system and finding certain features could be challenging for some users.

  • Lack of clarity or clear confirmation on actions taken, such as service cancellation, can be improved for better user experience.

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Showing 571-580 out of 604

C

Chris

09/07/20

5 out of 5

Simple Fax Service

Sending a complex fax was quite simple. Great customer service experience with Cherry when I needed to terminate my account.

NB

Noneya Business

09/07/20

5 out of 5

Cherry did a great job helping me…

Cherry did a great job helping me cancel service.

J

Jim

09/06/20

5 out of 5

Clear, timely assistance

I needed info on a process and was helped to my satisfaction. It was timely and clear.

BR

Barbara Rackley

09/06/20

5 out of 5

Excellent Service!

I needed to cancel my service because at this time it was no longer needed. I plan to come back if I need to. Agent Lyra helped me and provided great service. Thank you!

I

Ian

09/06/20

5 out of 5

Great customer service from Lyra.

Great customer service from Lyra.

MW

Matt W

09/04/20

2 out of 5

Good service / friction experienced during cancel

Great service, but I used it only once, and it was inconvenient to cancel. I was willing to spend $10.00 for this fax, but I signed up for the try it free deal. The control panel offered a lot of great options and it was well thought through. However, their team did not make a simple cancel feature process in that elaborate interface. Funny how that works -- seems simple enough for services to enable users to cancel on their own... we know why -- they make money on people like me who are ...

Read more

S

Saumya

09/03/20

5 out of 5

Excellent customer service

Excellent customer service. Very patient and helpful!

RW

Ryan with a B

09/02/20

5 out of 5

Rowena was very helpful and promptly…

Rowena was very helpful and promptly solved my inquiry

EW

Eric Wills

09/02/20

5 out of 5

Cherry helped me out quickly

Cherry helped me out quickly. Thanks!

Z

Zennada

09/02/20

5 out of 5

Good but don't need it.

I used the service one time and it was very easy, but, there was no point of me using after that one time so I canceled my subscription. Glaiza was very helpful, polite and also very understanding.