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MyFax - Fax Software

MyFax Reviews in May 2025: User Ratings, Pros & Cons

Efficient faxing made effortless.

4.2

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Starts from $10/Month

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MyFax Reviews & Ratings

4.2

Very Good

Based on 1015 ratings & 604 reviews

Rating Distribution

Excellent

(551)

Very Good

(22)

Good

(8)

Poor

(1)

Terible

(22)

Expert's Review

MyFax has proven to be a reliable and customer-centric service over the past year, as highlighted by numerous satisfied users. The standout feature of MyFax appears to be its exceptional customer service, with multiple customers praising representatives like Elizabeth, Chris, and Nicoleta for their prompt and efficient support. Users consistently mention quick ...Read more

MyFax pros and cons

  • Efficient and responsive customer service team, providing quick and professional assistance.

  • Support representatives like Nicoleta L, Elizabeth V, and Marijana excel in handling customer issues promptly and efficiently.

  • Service offers attentive and personalized support, making customers feel valued and cared for.

  • Navigating the system and finding certain features could be challenging for some users.

  • Lack of clarity or clear confirmation on actions taken, such as service cancellation, can be improved for better user experience.

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Showing 561-570 out of 604

MC

Megan Coles

09/10/20

5 out of 5

Cherry was very helpful

Cherry was very helpful. There was a long wait to get connected to someone over the chat service, but once I was connected Cherry was helpful and fast.

M

MLP

09/09/20

5 out of 5

I needed this service for a short…

I needed this service for a short while. The website is easy to use and very good value. It was very convenient to use the online chat to cancel. Cherry was efficient and friendly. I will consider this if I ever need to use fax again.

EG

Elena G Orellana

09/09/20

5 out of 5

Chat

Customer service through the chat was simple and fast. Thank you for taking care of my questions. Cherry did a spectacular job at taking care my inquires. Thanks Cherry!

MA

Mike Abramovich

09/09/20

5 out of 5

Rowena was very helpful and…

Rowena was very helpful and professional. She was knowledgeable as well. Good job!

ÉL

Élodie Liautaud

09/09/20

5 out of 5

Rowena was very helpful and resolved my…

Rowena was very helpful and resolved my issues quickly through chat.

RY

Robert Y

09/08/20

5 out of 5

Customer Support Rep

I think the customer support name is Dee doing good job offered me discount on the monthly plans for inbound and outbound faxes.

K

Keek

09/08/20

5 out of 5

Lyra was a great help!

I've bee having account issues and haven't been able to access MyFax for about a week. Lyra was extremely patient in assisting me with my account recovery, and was able to provide the additional direction I needed once I got logged in. 5 stars.

N

Nikole

09/08/20

5 out of 5

Rowena A

Rowena A. was very helpful and efficient.

SB

sheshe brunson

09/08/20

5 out of 5

Great experience

Cherry was very helpful and pleasant

AP

Andre Powell

09/07/20

5 out of 5

Cherry was very professional and…

Cherry was very professional and helpful with my issue. A great service and priced well.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].