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MyFax - Fax Software

MyFax Reviews in May 2025: User Ratings, Pros & Cons

Efficient faxing made effortless.

4.2

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MyFax Reviews & Ratings

4.2

Very Good

Based on 1015 ratings & 604 reviews

Rating Distribution

Excellent

(551)

Very Good

(22)

Good

(8)

Poor

(1)

Terible

(22)

Expert's Review

MyFax has proven to be a reliable and customer-centric service over the past year, as highlighted by numerous satisfied users. The standout feature of MyFax appears to be its exceptional customer service, with multiple customers praising representatives like Elizabeth, Chris, and Nicoleta for their prompt and efficient support. Users consistently mention quick ...Read more

MyFax pros and cons

  • Efficient and responsive customer service team, providing quick and professional assistance.

  • Support representatives like Nicoleta L, Elizabeth V, and Marijana excel in handling customer issues promptly and efficiently.

  • Service offers attentive and personalized support, making customers feel valued and cared for.

  • Navigating the system and finding certain features could be challenging for some users.

  • Lack of clarity or clear confirmation on actions taken, such as service cancellation, can be improved for better user experience.

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Showing 551-560 out of 604

MV

Michael Vera

09/12/20

5 out of 5

Excellent chat

Excellent chat, Lyra P. showed me all my options, I was about to cancel myFax account, instead she offered me a more suitable option according to my need. Thank you

JW

John Wright

09/12/20

5 out of 5

Lyra P is Amazing

Lyra P. was excellent. She got to the point of my cancelation and took care of me. No Hassle but explained all my options.

RA

Ryan Avery

09/12/20

5 out of 5

Fast and informative helpful

Fast and informative helpful

P

PJB

09/11/20

5 out of 5

Good service, helpful agent

Lyra was efficient and helpful in canceling my account via chat. For people who need to fax from their phone often, I would recommend this service.

LB

Lorrie Bradford Pearce

09/11/20

5 out of 5

Representative was very courteous and…

Representative was very courteous and helpful.

BM

Bobby M

09/11/20

4 out of 5

Service is great for a constant user.

Lyra P. was professional and helpful, service is great but canceled for job related reasons.

DK

Debbie Kibler

09/10/20

5 out of 5

Rowena was very helpful in canceling my…

Rowena was very helpful in canceling my service. The fax service has been great. I just no longer need it.

CH

Chip Hogg

09/10/20

4 out of 5

Pretty good service, just don't need faxes that often

I needed to fax a form to a doctor's office. The first time I sent one, they told me they only received the cover page. So I sent it again without the cover page, and they received it. They filled out the form and faxed it back, and I got a nice email notification. Apart from the initial cover page hiccup, my experience was good. I just don't send faxes often enough to justify paying for any service---probably less than once per year. When I went to cancel my account, Dee was helpful: ...

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BB

Bia Bocayuva

09/10/20

5 out of 5

The service is great

The service is great. I just don't need to use fax very often. Cherry was very helpful and kind. I highly recommend the service!

TB

Turtle Bergs

09/10/20

5 out of 5

Rowena was very helpful and quick to…

Rowena was very helpful and quick to salve my problems

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].