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MyFax - Fax Software

MyFax Reviews in May 2025: User Ratings, Pros & Cons

Efficient faxing made effortless.

4.2

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Starts from $10/Month

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MyFax Reviews & Ratings

4.2

Very Good

Based on 1015 ratings & 604 reviews

Rating Distribution

Excellent

(551)

Very Good

(22)

Good

(8)

Poor

(1)

Terible

(22)

Expert's Review

MyFax has proven to be a reliable and customer-centric service over the past year, as highlighted by numerous satisfied users. The standout feature of MyFax appears to be its exceptional customer service, with multiple customers praising representatives like Elizabeth, Chris, and Nicoleta for their prompt and efficient support. Users consistently mention quick ...Read more

MyFax pros and cons

  • Efficient and responsive customer service team, providing quick and professional assistance.

  • Support representatives like Nicoleta L, Elizabeth V, and Marijana excel in handling customer issues promptly and efficiently.

  • Service offers attentive and personalized support, making customers feel valued and cared for.

  • Navigating the system and finding certain features could be challenging for some users.

  • Lack of clarity or clear confirmation on actions taken, such as service cancellation, can be improved for better user experience.

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Showing 541-550 out of 604

MN

Malu Norabuena

09/29/20

5 out of 5

Excellent service and attention from…

Excellent service and attention from the representative.

T

Thomas

09/25/20

3 out of 5

Page counting confusion

I tried the 14-day free trial to send 60 pages, and ended up being charged $10 after I canceled before the 14 days elapsed. When calling them about the charge, they said I had sent over the 100-page limit for the free trial. It turns out that they count pages as a function of time elapsed per page sent, which wasn't made clear before. The only time I heard about how they count pages was in an email I received from them, after I canceled. After two phone calls, email chat, and email to ...

Read more

JA

James AZ

09/24/20

5 out of 5

Cancel Request.

I have used your service for several years... Made my life easier... Thank you for everything...

LP

Leslie Procive

09/22/20

5 out of 5

Rare usage

We came to realize that we rarely ever fax documents so decided to close our account. We never had any issues with MyFax while we had the service.Dee made the cancellation process very easy and effortless - thank you Dee.

CS

Christine Seignon

09/18/20

5 out of 5

Quick & Easy Cancellation Request

I only made this account to fax one thing, since who in the world has a fax machine in this day and age to send to a outdated government agency. I tried several times,but it never went through. So I had to go to Staples and pay $2.13, but hey at least it worked. I went to cancel two days in a row while in Zoom class, but kept missing the chat support. I logged onto the chat to cancel my account today, this Friday morning and was instantly connected with Lucena. She handled my issue quickly ...

Read more

AP

Arnold Page

09/17/20

5 out of 5

Good assistance after a delay

I had to wait 25 minutes for someone to come on line but then I had some helpful assistance from Joke. He dealt with my request efficiently and politely.

RG

Raffy Gutman

09/16/20

5 out of 5

Easy and helpful

Cherry k was very helpful in the chat, quick responses. Thanks

J

Julius

09/15/20

5 out of 5

Quick and effecient

Thank you for your quick response and help, Lyra P

EP

Eric Petersen

09/15/20

5 out of 5

This service is easy to use

This service is easy to use. Joke helped me on the chat. They did a great job. I appreciate it.

MK

Michelle Koch

09/14/20

5 out of 5

Cherry K

Cherry K. was fast, friendly and efficient. Thank you for a quick and easy experience!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].